I have a CR-N500 AND RC-IP100 Controller. Live show tomorrow and I'm freaking out. I am updated to the latest firmware on the Camera (1.7) and on the PTZ and controller (1.4). I have reset all settings, I have all the best in practice, and as soon a...
Hello, I noticed a minor technical inaccuracy with my EOS C70 and wanted to know if this error occurs with other models in the C series. I connected an Atomos Ninja V to my camera and recorded the HDMI image via the Ninja V in addition to the interna...
Hello,Wondering if there's any info regarding the rolling shutter speed when shooting full frame 4:3 for anamorphic 2x. Is it the same as full frame 5952x3140 or the camera only reads the 4:3 part of the sensor ?Full frame (4:3) 4192x3140Full fram...
I had 5 CR-N500 installed last week (wall mounted, upside down) and all were woking as expected with the Canon RC-IP100 Controller.Now, the cameras boot up (POE) and are fine. If I press a preset on the controller, they are fine. As soon as I touch t...
I can't seem to register LUTs in this camera. The "register" option and everything else on that menu is grayed out. And yes, I have .cube LUT files on the formatted SD card. Thanks for any help.
We shot some footage with the Canon R5C in C-LOG and I want to add a LUT in Premiere to make it REC 709. I can't find a link to this LUT anywhere on their website or online. Does it exist? A Google search brings up a bunch of LUTs for their other cam...
Hey all, I thought I'd post my findings/experience powering my R5C's via V-mount using Kondor Blue's D-Tap/Dummy batt cable to see if others have experienced what I have, and/or can explain exactly why it is happening. I have found that my R5C's will...
Previously unavailable, as far as I can tell, Canon 3D LUT for Canon 709 for both C-Log 2 and 3 is now finally available at https://hk.canon/en/support/0200747702I am personally very excited as this LUT gives a fairly punchy, colorful look that I cou...
Hello, I'm having a weird issue with my new c500 Mk2 internal ND filter. Sometimes it gets stuck in the 4 or 6 stop position and the -/+ buttons stop responding. Also it makes a different sound when settling in the 4 stops and 10 stops position....
What is the best way to request features or changes to products? I can't find a link to product support although I think there is one somewhere. Any idea if the product people actually read requests or does Canon not take feedback well?
I have also posted this in the Adobe PrP forums, but reposting here in case anyone on the Canon side has any advice... I have an audio issue that is baffling me; perhaps someone else has encountered it and knows what's at play. I recently shot a mul...
We have 2 CR-N300's that we use for video conferences. One works just fine, while the other has very poor video quality. I have tried basic troubleshooting steps, such as cleaning the lenses, updating the firmware, unplugging the cables, and even usi...
Hi all. My name is Michael, and I am new to this forum.My friend noticed, and I could confirm the same with the same combinationthat there seems to be a bug with - Canon Cinema EOS C50 Camera, Firmware 1.0.0.1 and 1.0.1.1- Canon RF 600mm F4L IS USM L...
just updated my R5c to the latest December 2025 firmware update but i was wondering if open gate recording was available
I am a retired professional videographer, and I just bought a new xa75. I want to set the frame rate to 30fps (29.97) but I am only offered 50 or 25. What am I missing?
