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C70 HDMI Timecode Delay with external recorder.

Hello, I noticed a minor technical inaccuracy with my EOS C70 and wanted to know if this error occurs with other models in the C series. I connected an Atomos Ninja V to my camera and recorded the HDMI image via the Ninja V in addition to the interna...

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CR-N500 moving on its own

I had 5 CR-N500 installed last week (wall mounted, upside down) and all were woking as expected with the Canon RC-IP100 Controller.Now, the cameras boot up (POE) and are fine. If I press a preset on the controller, they are fine. As soon as I touch t...

Can't Register LUT in C300 Mark III

I can't seem to register LUTs in this camera. The "register" option and everything else on that menu is grayed out. And yes, I have .cube LUT files on the formatted SD card.   Thanks for any help.

San2C by Contributor
  • 4694 Views
  • 6 replies
  • 0 likes

C500 Mk II stuck ND filter wheel

Hello,   I'm having a weird issue with my new c500 Mk2 internal ND filter.  Sometimes it gets stuck in the 4 or 6 stop position and the -/+ buttons stop responding.   Also it makes a different sound when settling in the 4 stops and 10 stops position....

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R5C Product Feedback/Feature Requests?

What is the best way to request features or changes to products?  I can't find a link to product support although I think there is one somewhere.  Any idea if the product people actually read requests or does Canon not take feedback well? 

Wojdarm by Contributor
  • 5921 Views
  • 11 replies
  • 0 likes

CR-N300 blurry video quality

We have 2 CR-N300's that we use for video conferences. One works just fine, while the other has very poor video quality. I have tried basic troubleshooting steps, such as cleaning the lenses, updating the firmware, unplugging the cables, and even usi...

Raise3D by Apprentice
  • 74 Views
  • 1 replies
  • 0 likes

Resolved! Bug: EOS C50 with RF 600mm F4L IS USM freezes in H+

Hi all. My name is Michael, and I am new to this forum.My friend noticed, and I could confirm the same with the same combinationthat there seems to be a bug with - Canon Cinema EOS C50 Camera, Firmware 1.0.0.1 and 1.0.1.1- Canon RF 600mm F4L IS USM L...

MikeBill by Apprentice
  • 180 Views
  • 2 replies
  • 0 likes
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