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Camera connect app, unable to sign in

I took some pictures with my EOS R100 and when I clicked on the camera connect app on my android phone it appeared that i was signed out of the app, this hasn't happened before. I agreed to the terms and conditions and tried to sign in and it said th...

Issue with camera Connect and EOS2000D

I succesfully connected my EOS2000 D to my camera Connect app. Have used it Many times after a shoot. However, now, when connected, as I try to download Photos, I only get a black screen and not one photo. I checked the camera and all photos are ther...

Camera Software for MacOs Sequoia

Please, i have tried at least 8 times installing and reintalling eos canon 19, eos canon 18, trying to make connection with the camer from my mac. Can someone please tell me a way to conect my camera with my mac, or please canon design a new software...

DPP won't render .HIF files from R5

I almost never shoot .HIF files. I have yet to really find a use for them when a RAW file does everything and more and seems less problematic.A while back I did a test shooting HEIF files from my R5 camera. Opening it in DPP4 (v20.10) gives me questi...

DPP4 screenshot.jpg WidsMob screenshot.jpg
Nemo by Contributor
  • 131 Views
  • 4 replies
  • 0 likes

CR3 files won't open in any program, permission access error

Hi,   Does anyone have a solution for CR3 files that are not opening in any program? should it be, Photoshop, LR or DPP4, it just doesnt open, and the error seems to bwe something about permission access error or something like that. Please reply if ...

YK by Contributor
  • 1487 Views
  • 12 replies
  • 0 likes

Thoughts on Content Transfer Professional

I've recently been experimenting with Canon's content transfer professional app.  https://app.ssw.imaging-saas.canon/app/en/ctp.html  The app runs on your mobile device and can be used to add metadata / captions to images and video. It works with man...

Photo 07-04-2025, 16 11 55.png

Cannot select MF using camera connect app!

Hi I have a canon 5d mkiv and I have set my lens to mf. However when I use camera connect it says AF and MF cannot be selected as it is greyed out.I really need help ASAP. Thanks

Hmmok by Apprentice
  • 104 Views
  • 1 replies
  • 0 likes

How to Connect Rebel T3i to Mac for Image Capture

Do I need EOS Utility for the Mac, and if so, where do I download it? I am trying to get a Canon EOS Rebel T3i to interact with my Macbook. I do not want to transfer photos from the camera to the Macbook; I need to connect it to the Mac for frame cap...

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EOS M100 Canon Camera Connect App 403 Error

Alright. So, I've been using my DSLR camera (Canon EOS M100) and the Canon Camera Connect App for quite a few months now, and I hadn't run into any problems until recently. For some reason, when I go to transfer stuff through the app like usual, it s...

Preview Canon RAW Video in macOS Finder?

Is there a way to view Canon RAW video files in macOS Finder? I want to preview files in a way that doesn’t require importing the files into a video editor.  The Canon Cinema RAW Development software will preview the clips, but it does not allow me t...

SpagVR by Contributor
  • 245 Views
  • 5 replies
  • 0 likes

Camera Connect app fails to connect to EOS Rebel T7

Somehow the Camera Connect app will no longer recognize my Cannon ID to sign in. Before this failure happened, no matter how many times the app recognized the camera wirelessly, it never could connect. Online videos seem to show a newer T7 than what ...

EOS Utility Does Not Recognize SL2 After Update

This is pretty annoying because prior to today, my SL2 was working just fine. Today, I fired it up for a video shoot and Canon told me there was an update to EOS Utility. "Great news!" So, I downloaded it. Not such great news, because now, my SL2 won...

Screenshot 2025-04-19 at 2.35.57 PM.png
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