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EOS Rebel T7 Camera not turning on

Hi, I have a EOS Rebel T7 camera and was trying to complete the firmware update. Not so tech savvy when it comes to these things but I had uploaded the update to the memory card and charged my battery to full and when I inserted  both back into my ca...

vmala by Apprentice
  • 66 Views
  • 1 replies
  • 0 likes

EOS Utility from EOS R5 incompatible with EOS 5D Mark II

I have just today downloaded the utility soaftware for my R5.It appears to not allow me to upload images from my 5D mark2.  I also have a 7d mark 1 and it was planned for my son to use these.I have tried to install the version of utility that came wi...

McFall by Apprentice
  • 143 Views
  • 4 replies
  • 0 likes

Resolved! DPP 4.18.10 always crashes during batch RAW processing

I'm using DPP4 since its first version and most of the time it worked as expected.But since I recently upgraded to Windows 11 and a new core i5 13500 system I cannot use it anymore since batch raw processing always crashes after about 20-30 files. Wh...

dpp4user by Contributor
  • 314 Views
  • 9 replies
  • 0 likes

Resolved! EOS-1Ds Mark II Where to find firmware

Hi - can anyway help me with locating somewhere to download the firmware files necessary to update my Canon EOS 1ds mark ii ? I have just bought one and it's 1.1.4 so I would like to update it to 1.1.6. Thanks in advance. - Brian 

Hertsman by Apprentice
  • 509 Views
  • 13 replies
  • 0 likes

EOS Utility App options are greyed out

everything is greyed outToday I was trying to connect my Canon M50 Mark ii with my MacBook Pro M1 Max. I wanted to add a filter like cinestyle on my camera. Unfortunately when I connected (with wifi and cable) my camera with my laptop, I was not able...

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Resolved! EOS 5D Mark IV, DPP Focus Point - single point vs expanded

Normally I shoot single point, I can't think of a time that I used extended. While I was doing some wildlife shooting yesterday I tried the expanded 9 point cluster. When I viewed the images in DPP it still showed a single point of focus, one red box...

March411 by Enthusiast
  • 313 Views
  • 7 replies
  • 0 likes

Canon Connect, live view is blurry on Samsung S7 tablet

Hi, I am shooting on a Canon EOS R, and using my tablet (Samsung S7 FE) connecting to Canon Connect in order to help me see products styling at the studio easier.  However, I find the live view on the tablet screen is so blurry, looks low resolution....

yichen by Contributor
  • 198 Views
  • 3 replies
  • 0 likes

Resolved! Why does DPP4 crop my images when opening them?

When I open a CR3 image in DPP4 version 4.17.10.0, the image appears to have been cropped, that is ~5% of the top, bottom, LHS & RHS is missing with no way to retrieve it. Do I have an incorrect setting or have others had this problem?

Paul-1553 by Contributor
  • 2416 Views
  • 20 replies
  • 0 likes

Does DPP4 save RAW-based HDR images as RAW or JPG?

OK  Here's my question: I set my AEB and take 3 RAW photos.I go into DPP4 , load up the photos and in the Tools menu, start the HDR composting.I merge the files and wind up with an HDR image. I go to save it. Is it saved as a RAW file, or as a jpg?I ...

stevet1 by Mentor
  • 202 Views
  • 4 replies
  • 0 likes
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