Dear Canon Support Community,I am writing to seek urgent assistance regarding an issue I have encountered with my Canon 28-70mm f/2 lens. In August of 2021, I noticed the presence of small smudge prints on the front element of the lens. It is importa...
Hello Canon Community. I have been using my sigma lense with a connected mount to my Mirrorless M50 for a little while but it seems like I have to work extremely hard to get super good image. I've been shooting for a couple of years manually and I am...
Hello to all Shutter Nutters, I updated my FR24-105mm F4 L IS USM lens today and as always, it was a stroll in the park, with no hassles at all. So I'm now reminding all RF 24-105mm F4 L IS USM lens owners, that have not yet updated the firmware on...
I recently purchased an EFL70-200mm II f2.8 used. I shoot with an R6mkii, but also replicated this issue on an R10 and older 600d DSLR. As I zoom in, the image gets progressively blurrier and has a halo effect. Additionally, at a lower aperture, the ...
Hello! I just bought a new RF 70-200 f/2.8 lens to use on my R6 mark 1 (after deciding to sell my EF 70-200). I'm blown away about the image quality and autofocus accuracy! But, after watching reviews and reading a lot about the lens I though it shou...
I am a high school photo teacher. We purchased a canon zoom lens EF 24-70 mm 1:4 L IS USM lens with a grant last year. Unfortunately now we keep getting an error message saying there is a connection error with the lens. I have tried cleaning the c...
I received the following email supposedly from Canon.Seemed really sketchy when I called the number. They offered a gift card but asked for checking account and DOB verification.Wondering if this was a legit message from Canon.Important information a...
Hi folks EOS90D currently with my EF 85mm 1:1.8 attached. I've had my camera nearly 2.5 ys now and bought a few lenses early on, in a waive of enthusiasm. Now I'm trying to work out what they all do! The 85mm is, on the face of it, a decent lens f...
I just received an email notice from Canon that the original EF 70-200mm f/2.8 L USM will reach the end of service life on June 30, 2026. While it's always a bit sad to know a product you own is at the end of its service life, I can't complain since ...
Hi folks I have an EOS90D and live in the North of England. I bought an EFS 24 mm lens a couple of years ago, mainly for street work. It has however, has little use as my family of lenses has grown. Today, I dusted it off and did some more reading an...
Does anyone know why there is an extra non-threaded hole on the foot of my 100-500 lens collar? It would be nice if it was 1/4” 20 threaded so you could use 2 bolts to keep the plate from rotating but it isn’t. But is there some other use for it? I...
Has anyone else experienced the coating peeling off on the 28-70 f2, this lens is very expensive and I have had the lens less than a year and canon repair is telling me it is not under warranty. I have heard numerous people talk about having the same...
I have a Canon EF 24-105mm L IS USM lens that appears to need a new aperture cable. I cannot seem to get a contact number/email to request an estimate. Can someone kindly help me. Thank you.
The lens collar on my RF 200-800 has had a small amount of play in it since day 1. It does what it's supposed to do and does not rotate when tightened, but when you pick it up by the lens foot, you can feel the play. When the collar is loose and able...
I’m on a r5 mark ii. This is a second rf 70-200 z that had this issue. The autofocus is often jittery, unable to lock onto the subject. The af indicator square is also orange, instead of blue for servo. This is especially noticeable on mainly white o...
