Desktop Inkjet Printers
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Printers will not connect to new routers

I have two printers- TS9520 and TS8320. Both need to be hooked up to 2 new routers. I am having the exact same issue with both- they will find the new network, but it won't allow me to put in the password for the WiFi. If I click on another network t...

Jnik87 by Apprentice
  • 9 Views
  • 0 replies
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G4280 - Smartphone print quality

Just got done installing a brand-new G4280. While the print quality is fine when printing from my PC, all colors (including black) are totally washed out when printing from my phone (Pixel 8A) using the Android “Canon Print” app from the Google Play ...

CraigG58 by Apprentice
  • 44 Views
  • 1 replies
  • 0 likes

PIXMA G7020 - Scanner issues

Hello, I am on a macbook pro latest version update. I can print from my printer, but when I try to scan using the Canon IJ Scan Utility Lite app, I get the following error message: You do not have the required privileges to access the specified folde...

Resolved! Windows 11 and PIXMA MG 3520

I have an HP Pavilion and was recently forced to change to Windows 11.  My always dependable PIXMA MG 3520 refuses to print or scan, and the Canon website does not show a Windows 11 driver.  A friend who works in IT tried for 2 hours to install a dri...

Annie220 by Apprentice
  • 10209 Views
  • 7 replies
  • 0 likes

MAXify MB2720 - Mail server Error 3423

I am Using hot mail account ( but have seen the same issue posted from Gmail accounts with no real answers) I have Maxify MB2720 printer, and email sever connection was working until Oct 2023. Nothing changed it just stopped connecting and giving me ...

stav by Apprentice
  • 30 Views
  • 0 replies
  • 0 likes

PIXMA MG3620 Printer Not Responding

I recently tried to print an email receipt with my printer, and the message "Printer Not Responding" came up on the small window for the printer. I tried re-installing the printer, but that didn't work. I tried to use phone support, but I no longer u...

Resolved! PIXMA MG3522 not connected error message

Greetings: I have a Canon MG3500 printer that works perfectly fine on my windows 10 computer.  The printer will not work on the new Windows 11 computer I have had to get.  What do I need to do to get the printer to work with 11?

Bob3500 by Apprentice
  • 241 Views
  • 4 replies
  • 0 likes

Resolved! PIXMA MG5520 scanner error code 2 157 50

I have been using a Pixma MG5520 for years with no troubles. In fact, she has printed on my printer across the network many times. I bought a PIXMA TR 8620a to replace the wife's old HP3700 series. After installing the printer on her PC (still Win 7/...

PIXMA MG3600 Series: Scanner won't scan

I have a Pixma MG3600 series printer - it prints, it copies but it stopped scanning a few days ago; tried reinstalling My Image Garden software - will get to point that is says ready to scan, don't open cover and then nothing - have got a message tha...

pvzgg7h1 by Apprentice
  • 222 Views
  • 4 replies
  • 0 likes
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