Canon Community

R5C customers are getting no love from Canon. Why?

Canon just released a fairly significant firmware update for the C400, C80, and C50 with no mention of the R5C. The new update added camera controls via USB-C connection. I'm having a hard time understanding why this wasn't pushed to the R5C (which a...

Screen Repair Help for Canon Legria/Vixia Mini X

Hi Canon community,I'm hoping to find a repair solution for a faulty screen on my Canon Legria Mini X – I know Canon no longer services this model, and even a few camera repair shops I reached out to in my city (New York City) said they can't repair ...

VIXIA GX10 Repair recommendations

My GX10 won't power on.  I've sent it to a repair center. GX10 was diagnosed as needing the power board and main mounted circuit board replaced.  Any suggestions or recommendations??

Can my xa15 handle unit work with my xa30 camcorder

Canon R5C Clog2 request

Hi everyone,with the recent announcement of the Canon R6V, which now supports internal compressed CLog2 recording, I was wondering why Canon still refuses to implement compressed CLog2 on the Canon R5 C. It feels a bit strange, especially considering...

EOS C50 raw format not able to edit on Premier Pro

Good afternoon, I started shooting on 7k raw format with my Cannon EOS C50. Everytime that I'm trying to import the files into Premiere Pro is giving a lot of messages of missing frames, audio not support and then I'm getting this pink line on the bo...

Recovered CRM files not displayed in Cinema RAW Development

Hello, I have a non-standard problem with *.CRM video files. I accidentally deleted them from my SSD on my computer. The files did not fit in the basket. I immediately ran a deleted file recovery program (tried different ones) and the files were quic...

Please Help! Canon ES900 8mm Video Camcorder Tape Stuck

Hey everyone, I'm trying to rescue a tape from a vintage Canon ES900 8mm camcorder. The motor is straining, but I checked the clear window: the tape ribbon appears to be safely inside the shell and doesn't look tangled around the video heads.Does any...

Unsatisfactory autofocusing with EOS C400

I’ve had the C400 for almost exactly a year now and I’m more than happy with the footage. I just have one major problem.My Canon C400 has a major autofocus issue. I find the way the C400 handles autofocus completely unsatisfactory. What exactly is th...

Canon VIXIA HF S30 Lens Protector Won't Open

Hello. My Vixia HF S30 lens protector won't open, even if the camera is on and I am recording video. I'm able to easily slide it open with my fingers, but it won't stay there and just snaps shut again What should I do?

Where to download Canon's Data Import Utility for EOS C100

Does anyone know where to download C100 Data Import Utility for C100? I just bought a used c100 that did not come with the disc and hoping to find out how to order a new one or if there is a download somewhere. Anybody out there think this is a must ...

Guide to Working with Log footage

I've seen a few people posting questions here about working with log footage from their camera: what Log is (or, for that matter, what Rec. 709 is), and how to use it to get good results. Since this is a legitimately confusing subject, I've made a vi...

EOS R5 C Can i enforce auto iso for a mode like Av, after switch from a Custom mode?

Not your typical Auto ISO question... Canon R5C... I usually use A priority, with auto-iso. Shooting in school auditorium with varying lighting throughout. I have C1 programed for Manual mode, mechanical shutter, manual iso (usually low), for intermi...