Activity in Video
CR-N300 blurry video quality
We have 2 CR-N300's that we use for video conferences. One works just fine, while the other has very poor video quality. I have tried basic troubleshooting steps, such as cleaning the lenses, updating the firmware, unplugging the cables, and even usi...
VIXIA HF G70 Wrong colors shooting indoors in artificial light
Anyone know why if I turn on the camcorder it turns on redish in the house at night time with house lights on. I have to turn it off and on a few times before I get a white nice colours. It's set on Manual - P. Just for fun if I change the settings f...
Does the Canon R5c support Open Gate Recording with the new cinema firmware update?
just updated my R5c to the latest December 2025 firmware update but i was wondering if open gate recording was available
XA75 30fps unavailable, only 50 or 25
I am a retired professional videographer, and I just bought a new xa75. I want to set the frame rate to 30fps (29.97) but I am only offered 50 or 25. What am I missing?
C500 Mk II stuck ND filter wheel
Hello, I'm having a weird issue with my new c500 Mk2 internal ND filter. Sometimes it gets stuck in the 4 or 6 stop position and the -/+ buttons stop responding. Also it makes a different sound when settling in the 4 stops and 10 stops position....
Bug: EOS C50 with RF 600mm F4L IS USM freezes in H+
Hi all. My name is Michael, and I am new to this forum.My friend noticed, and I could confirm the same with the same combinationthat there seems to be a bug with - Canon Cinema EOS C50 Camera, Firmware 1.0.0.1 and 1.0.1.1- Canon RF 600mm F4L IS USM L...
EOS C70 XF-AVC No audio in Premiere Pro 25.6.3, audio OK on camera playback
I have also posted this in the Adobe PrP forums, but reposting here in case anyone on the Canon side has any advice... I have an audio issue that is baffling me; perhaps someone else has encountered it and knows what's at play. I recently shot a mul...
Canon C400 Open Gate Firmware Update Needs Attention
Canon engineers, please provide additional recording formats for the C400 Open Gate mode. I just purchased an R6 III, which is currently my B-cam, and it offers excellent open codec options. Even if you can only give us XF-AVC, please make it happen....
VIXIA HF R600 Live Feed for YouTube Streaming
can i use this camcorder for a live stream to youtube? looking to use this camcorder to send video to a Blackmagic Design ATEM Mini Pro
EOS C50 How to start/stop video from DJI RS 2 gimbal
Hi guys I bought the new canon c50 I wonder how start stop video from gimbal My gimbal is dji rs2 Before that I use canon original r6 With usb c cable I can rec video from gimbal I thin same problem with other eos cinema camera like r5c c70 c80 Anyon...
Screen Repair Help for Canon Legria/Vixia Mini X
Hi Canon community,I'm hoping to find a repair solution for a faulty screen on my Canon Legria Mini X – I know Canon no longer services this model, and even a few camera repair shops I reached out to in my city (New York City) said they can't repair ...
Vixia mini X need LCD flexible cable replacement
My trusted and much used Vixia mini X has a problem with the flexible cable connecting to the screen, I have had to remove the retaining plate which now lets the screen work at most angles, but it periodically loses its display and can be temporarily...
Resolved! How to recycle canon vixia hf10
Hi,How can I recycle my old canon vixia hf10? The canon consumer recycling program does not list camcorders as options.Thank you.
XA11 XA15 Video elongated on live feed
We had this issue once before and found the setting to correct it. Can't remember what we did then. Someone got into our tech room and messed with settings on our camcorder. The video looks fine on the camera view screen, but it's elongated on our Zo...
XF205 "Invalid operation" message when trying to read SD card
Hi Canon team, My camera is a Canon XF205. It has been used for a while. And it was working well before. I have been using only an SD card. I have never tried CF card slots. Today, it can't read the SD card and the screen shows "INVALID OPERATION". H...
