Hello,Wondering if there's any info regarding the rolling shutter speed when shooting full frame 4:3 for anamorphic 2x. Is it the same as full frame 5952x3140 or the camera only reads the 4:3 part of the sensor ?Full frame (4:3) 4192x3140Full fram...
Hello, I'm having a weird issue with my new c500 Mk2 internal ND filter. Sometimes it gets stuck in the 4 or 6 stop position and the -/+ buttons stop responding. Also it makes a different sound when settling in the 4 stops and 10 stops position....
What is the best way to request features or changes to products? I can't find a link to product support although I think there is one somewhere. Any idea if the product people actually read requests or does Canon not take feedback well?
I have also posted this in the Adobe PrP forums, but reposting here in case anyone on the Canon side has any advice... I have an audio issue that is baffling me; perhaps someone else has encountered it and knows what's at play. I recently shot a mul...
We have 2 CR-N300's that we use for video conferences. One works just fine, while the other has very poor video quality. I have tried basic troubleshooting steps, such as cleaning the lenses, updating the firmware, unplugging the cables, and even usi...
Hi all. My name is Michael, and I am new to this forum.My friend noticed, and I could confirm the same with the same combinationthat there seems to be a bug with - Canon Cinema EOS C50 Camera, Firmware 1.0.0.1 and 1.0.1.1- Canon RF 600mm F4L IS USM L...
Anyone know why if I turn on the camcorder it turns on redish in the house at night time with house lights on. I have to turn it off and on a few times before I get a white nice colours. It's set on Manual - P. Just for fun if I change the settings f...
just updated my R5c to the latest December 2025 firmware update but i was wondering if open gate recording was available
I am a retired professional videographer, and I just bought a new xa75. I want to set the frame rate to 30fps (29.97) but I am only offered 50 or 25. What am I missing?
Canon engineers, please provide additional recording formats for the C400 Open Gate mode. I just purchased an R6 III, which is currently my B-cam, and it offers excellent open codec options. Even if you can only give us XF-AVC, please make it happen....
can i use this camcorder for a live stream to youtube? looking to use this camcorder to send video to a Blackmagic Design ATEM Mini Pro
Hi guys I bought the new canon c50 I wonder how start stop video from gimbal My gimbal is dji rs2 Before that I use canon original r6 With usb c cable I can rec video from gimbal I thin same problem with other eos cinema camera like r5c c70 c80 Anyon...
Hi Canon community,I'm hoping to find a repair solution for a faulty screen on my Canon Legria Mini X – I know Canon no longer services this model, and even a few camera repair shops I reached out to in my city (New York City) said they can't repair ...
My trusted and much used Vixia mini X has a problem with the flexible cable connecting to the screen, I have had to remove the retaining plate which now lets the screen work at most angles, but it periodically loses its display and can be temporarily...
Hi,How can I recycle my old canon vixia hf10? The canon consumer recycling program does not list camcorders as options.Thank you.
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