Canon Community

Will Canon release a firmware update for the R6 mkiii that allows us to turn off IBIS and use IS?

I’m a little frustrated at this as a professional videographer. The ibis wobbles on my stabilized wide lenses and the jerkiness of the ibis on longer lenses essentially means that if I want usable shots, I have to remove any stabilization completely ...

EOS R5 Mark II died after month of using

Hi,   My brand new R5 Mark II died during tethering, only top LCD still works I was shooting tethered when I suddenly got a connection error. Right after that, the camera basically died. It won’t boot anymore. The only thing that comes on is the top ...

After a wedding shoot, R5ii did not record images to memory card for a span of about 200 pictures

I have never experienced this before, but I shot a wedding yesterday and was going through the pictures today. As I'm doing this, I get to the vows and suddenly the next picture jumps to all the guests standing and leaving the venue. I look at the fi...

How do I set up a 5 or 7 stop AEB for the Canon R7

EOS R6 Mark II Can't get firmware to update

Hello everyone. I'm trying to update the firmware on my two Canon R6 Mark II cameras, and I can't get it to update using the correct procedure on my Mac. I've used three (3) brand new memory cards, and nothing works. I format the card, download the f...

How to hold EOS R5 Mark II: Hold the lens, the body, or both?

I just purchased the Canon EO's R5 MkII with the BG-R20 battery pack & Canon RF 50mm f 1.2 Lens QUESTION: When shooting with this system, how would you recommend holding it when taking a handheld image? - by the lens, by the body of the camera, or bo...

EOS R5 Mark II Trouble focusing with Godox flash attached

Hi everyone,I’m hoping to get some advice regarding an issue I’m experiencing with my Canon R5 Mark II and a Godox flash.When shooting with both the camera and flash set to manual, the camera seems to struggle with focusing, and the flash fires multi...

Need EOS Rebel T6 to Stay On Constantly - Shuts off after about 45m or so

Hi all,   A pretty unique situation here. I'm trying to use my Canon T6 Rebel as a live streaming camera and overall I've got everything set up great, however the camera shuts off or live view shuts off after around 45m to an hour.   I have in the se...

EOS R6 Outrageous Cost of tightening up a Loose Hot Shoe

Just tried to set up a repair request for this for my Canon R6 and got an estimate of $405. Why is it so expensive?

Brand New Canon - EOS R6 V 7K Full Frame Mirrorless Camera Not Turning On

I have a brand new EOS R6 V 7k Full Frame Mirrorless Camera that I’ve had about a month and was able to shoot no more than about 200 shots.  It was working just fine, no damage, haven’t dropped it, still brand new.  Now all of a sudden it has decided...

EOS R5 Mark II custom button for Spot AF

Upgrading from EOS R6 Mark ii to the EOS R5 Mark ii. With my R6ii, I had it set up with the shutter button to activate AE and AF with tracking, and I typically used a large AF area. Then I had AF-ON back button set to spot focus, regardless of the AF...

EOS 2000D screen goes black, shutter button has become unresponsive

I have a weird problem with my canon. Recently while taking a Photo my camera turned off the screen. I naturally restarted, it worked fine for few minutes then it happened again. Now when i turn it on, screen is black and camera is not responsive to ...

Canon R6V AF grayed out.

Brand New R6V and 20-50 Lens. Camera not zooming in or out and switch on lens is set to AF. In the menu AF is grayed out and from what I read on the web I should be able to choose this option in order for the lens to work. I upgraded the firmware for...

Canon EOS 700D- country manufactured in?

Hello, I own a Canon EOS 700D with serial number 205032******.  Could you please tell me which country this camera was manufactured in? Thank you for your assistance. [Serial number partially hidden for privacy.]