Showing results for 
Show  only  | Search instead for 
Did you mean: 

Tips on Posting


If this is your first time visiting our community, here are some simple tips to get started:


  • As a visitor, you will be able to view all discussions, look around, and search for information.  Explore Discussions & Help to find topic-specific discussion boards.
  • If you want to participate in our community, all you need to do is register.
  • To search for a topic, use the search bar at the top of any page. To narrow your search, use the search bar on the discussion board specific to the topic you want to find. 
  • To ask a question to the community, type your question on the main page on the appropriate discussion board.  If you are unable to find the specific topic related to your question, use the General Discussion board.

When participating in our community, be mindful of these important rules of conduct:


  • Be respectful. Respect people's time and attention by asking well-thought-out questions. Respect people as individuals by keeping your tone positive and your comments constructive.
  • Be relevant. Make sure your contributions are relevant to the spirit of the discussion style and topic where you post. Please do not post duplicate messages in different areas, which creates fragmented discussions. If you have a new question, start a new thread rather than interrupting a topical conversation.
  • Protect your privacy – yours and others. Don't share anything about yourself that you would not want shared publicly. Our community is a public domain after all.
  • Remember, this is user generated content. You'll find plenty of good advice here, but remember that your situation, configuration, or implementation may vary from that of the individual sharing a solution. Apply the same good judgment here that you would apply to information anywhere on the Internet.


For Immediate Response From Canon USA:

We value our customers and want to make sure we address your needs in the best way possible. If you have an inquiry requiring immediate attention from Canon USA’s customer support team for a product manufactured for the United States market, please check our website for support options available:

08/18/2023: Canon EOS R5 C training series is released.

07/31/2023: New firmware updates are available.

CR-N700 - Version 1.2.0

CR-N500 - Version 1.3.0

CR-N300 - Version 1.3.0

CR-X300 - Version 1.1.0

06/30/2023: New firmware version is available for EOS-R5 C

05/31/2023: New firmware updates are available.

EOS R6 Mark II - Version 1.1.2

EOS R6 - Version 1.8.2

EOS R7 - Version 1.3.1

05/18/2023: New firmware updates are available.

EOS Rebel T100 - Version 1.1.0

EOS Rebel T7 - Version 1.2.0

EOS 5D Mark IV - Version 1.4.0

EOS 6D Mark II - Version 1.2.0

PowerShot Elph 360HS - Version

PowerShot SX420 IS - Version

PowerShot 620 HS - Version

PowerShot SX720 HS - Version

PowerShot G1X Mark III - Version

PowerShot G7X Mark II - Version

PowerShot G9X Mark II - Version


04/20/2023: New firmware version 1.4.1 is available for EOS R3

03/30/2023: New firmware updates are available.

EOS R5 - Version 1.8.1

EOS 1DX Mark III- Version 1.7.1

Speedlite EL-1 - Version 1.0.2

03/30/2023: Product Advisory for EF50 F1.2 L USM

03/30/2023: Product Advisory for EOS R10

02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5