I have forgotten my administrator password on my imagePROGRAF TM-355 Firmware ver 02.04. I have follow the user manual to no avail. It should have resetted to "canon" or the serial number on the back of the printer, but neither work. I have check th...
Hi I have an Imageprograf 2100 that I'm using custom ink in and the printer thinks that I'm out of ink. I'm not. It pulls up a message to disable the Ink notifications and monitoring which I would like to do. It says to hold the stop button for 5 sec...
I had this printer at my workplace and recently moved it to start printing from home. It worked fine before, but now I can't get it to print out full sized images. It's got a 24"x40' canvas roll loaded, and when doing a test print of 18"x24" it print...
I understand that Canon has abandoned my old iPF8400, but I hoped to squeeze in another year or two of use. I run it on an older Mac OS , and now it won't load. I get error code E141-4046. Is it dead in the water or can I find a repair service in ...
Hello - I've been in the process of updating our Canon Generic Plus PCL6, Canon Generic Plus PS3, and Canon Generic Plus UFR II across our printing infrastructure to remediate the CVE's contained in CP2025-005 (CVE-2025-7698, CVE-2025-9903, CVE-2025-...
Hello Canon Community,I am writing to report a recurring software conflict/bug in the current macOS print driver regarding booklet printing on Legal-sized paper. The physical hardware completely supports this setup, but the macOS driver environment b...
I'm starting up my PRO-2100 again after a year sealed under wraps to protect it during some construction. Everything looks good except for some black lines in the red channel.Nozzle check is perfect except that some of the gridlines in the red sectio...
Canon V800- I have a 358 page document to print that's mixed color and black. From Mailbox or anywhere else how can I tell how many pages in a document are color and how many are black before printing?
I have a Pro2100 series large format printer. Bought it 4 years ago. Printed maybe ten times and then it sat for awhile. I just starteed to use it again. Im experiencing my printer telling me that I am out of ink. Questions I would like to ask... T...
I recently needed to replace the right print head in my Canon IPF6450 printer. When I went to install it, the printer would not recognize it. When I compare it to the one I am replacing, the contacts on top don't match. In the photos for new print he...
Hi. We have a historical document we'd like to scan. It's hand-drawn on a 30 ft long roll of paper.When we scan it, the file only contains the middle portion of the drawing. Any suggestions on how to get it to scan the whole thing would be welcome...
Canon ImagePROGRAF GP-4000When the printer is warming up and the long belt is moving, I notice the front side of the belt intermittently falls loosely forward. It is only loose for a second or so. I have noticed no problems with the print quality. I...
Hello Team,I need assistance with resetting the administrator credentials on our Canon C3322i printer, as I have forgotten the admin username and/or password.Your guidance on the reset procedure would be greatly appreciated.Regards,Chansa Willombe
I've Canon Pro 2600 printer and I've been struggling with its margin issues on cut sheets. The problem in essence is that the print is not centered even though it appears centered in photoshop with no problems. For example, I'm trying to print an 8x1...
I have two Canon V1000 ImagePresses. One of which, we have the Sensing Unit, which is supposed to keep registration and color accuracy. I noticed that when used this to set-up a new stock (or will running a job) to have to adjust all the registrati...
