Our office has an Image Pro Graph TX 3000. It requires the admin password to update firmware. However, when I put in the serial number, it showed that the password was wrong. No one who currently works in the office was around when this machine was...
Hi, we're having an issue where a printer is missing postscript (PS) and we're not sure how its implemented? Currently documents printing from Cerner come out in pages of script instead of an actual document. Printer iR-ADV C3530 III no PS for co...
We have a strange problem with a new C256III office printer. Our other printer, C5840, is able to scan and mail documents through Googles SMTP service. I have duplicated all settings in the Send/Mail settings (port number, google account, password, T...
Trying to print Tabs on the Canon V700. Whether using Command Workstation (no Impose) or printing directly from file using the standard print driver in Windows, the image is either cut off at the very top, or does not shift to the correct placement o...
I have a Canon Pro 4000S printer, 42" wide. It is used in a University Lab to print large research posters. About 3 weeks ago it started to leave ink streaks on the paper edges. I would run a print head clean but it would still come back. Now it is w...
Hello,I’m experiencing an issue with my Canon TM-200 plotter when printing on matte paper (230 gsm). The problem manifests as dark streaks or smudges, particularly noticeable in areas with color transitions (e.g., white to black) or in solid dark reg...
All,In preparation for SMTP AUTH getting turned off next year, I have set up the OAuth 2.0 (Microsoft) setting in the four Canon MFP's we currently have. One machine, a Canon iR-ADV 529, will scan to email fine for about one week, then stops. Remot...
I started a print last Thursday and after printing about 1 inch. It gave me the EC31-2F1D error.Per instructions I restarted the printer and during the boot up cleaning procedure it gave me the error again. I found something that said it was an issue...
My ipf670e printer got a "Printhead Error" and asked to replace a printhead.A new printhead PF-04 was ordered to replace the one reported error.After the replacement, the same message still persists.Did I miss any step when replacing the head?Any adv...
I have a imagePROGRAF TM-305 Canon Printer. I am persistently receiving an Error (no error code with it) that says "Cannot fill the print head with ink. Remove the ink tank and reinstall it." I've removed and reinstalled it close to 8 times, it think...
Can anyone give me any details about these two fatal error codes? Why is there no documentation for this stuff anywhere? 21703 /printer and 11526
We just installed a new Windows 11 computer. I reinstalled the iR2200 printer but it does not work. It prints blank pages. Is there a certain driver for Windows 11? Also when I sent a page to the printer, it does not print the blank page until I hit ...
Hi Team,may I ask if Canon printer supports to use Mimecast SMTP?model: Canon iR-ADV C5535I tried to change the SMTP server from smtp2go to Mimecast SMTP, when I applied the change and tested the SMTP, it appeared an error 'Could not find the server....
i have a canon ipf670 and it has been throwing up a replace printhead error. i have cleaned the printhead just the surface not a flush and the area that receives the discharged black ink and cleaned and reset the waste cartridge. Im running an all bl...
Good afternoon, I have a query, we have a Canon ir1643i II, and the systems guy who was there before wrote a password but no longer works with us, but we don't know how to remove that password, could you guide me?
