Hi. We have a historical document we'd like to scan. It's hand-drawn on a 30 ft long roll of paper.When we scan it, the file only contains the middle portion of the drawing. Any suggestions on how to get it to scan the whole thing would be welcome...
Canon ImagePROGRAF GP-4000When the printer is warming up and the long belt is moving, I notice the front side of the belt intermittently falls loosely forward. It is only loose for a second or so. I have noticed no problems with the print quality. I...
Hello Team,I need assistance with resetting the administrator credentials on our Canon C3322i printer, as I have forgotten the admin username and/or password.Your guidance on the reset procedure would be greatly appreciated.Regards,Chansa Willombe
I've Canon Pro 2600 printer and I've been struggling with its margin issues on cut sheets. The problem in essence is that the print is not centered even though it appears centered in photoshop with no problems. For example, I'm trying to print an 8x1...
I have two Canon V1000 ImagePresses. One of which, we have the Sensing Unit, which is supposed to keep registration and color accuracy. I noticed that when used this to set-up a new stock (or will running a job) to have to adjust all the registrati...
I have a Cannon iR-ADV 4925 on Controller :1608.0.3701 and LDAP is working. We have a new one that came in and LDAP is not working and it's on Controller :1629.0.3701. How can I downgrade the Controller version, or can anyone confirm that higher vers...
Trying to find a driver for an older but perfectly serviceable ImageRunner 1025iF. Is one available that will run on Windows 11?
hi! we just got a colorado M-series and have a job that calls for 10mil clear vinyl but the profiles available don't work. does anyone have a suggestion on an alternate? the film we are using is Legacy which is a brand i don't see in Canon's website.
hi! we just got a colorado M-series and as we are downloading and installing our commonly used printing profiles, we are seeing there isn't one for 3M 40c adhesive vinyl. does anyone know if there is an alternate profile we can use or if the correct ...
Hi there! I have a canon imageprograf TM 200. It was working totally fine but now won’t recognize the MBK or BK inks. I’ve tried replacing the cartridges but it doesn’t do anything. It weirdly will recognize the MBK if the BK tanks is open and the BK...
Hello everyone,We are currently facing an issue with a Canon PlotWave 3000 after a recent system/software upgrade and would appreciate any guidance or shared experiences.The device was upgraded to version 2.1.1.0, and since then we have noticed a ch...
Good evening everyone!I am at a loss for words. I have 2 Canon Colorado 1650 UV printers and both of them at the same time decided to print solid black with a green hue in the prints. I have done everything I can think of to mitigate the issue, but a...
Hello, I have been printing with my pro-2000 since 2017. Recently when I updated my Mac OS to Sequoia 15.6, the printer keeps defaulting to plain paper with standard quality. Every time I select the paper of my choice (canon pro luster set to highest...
Has anyone found a way to setup SMTP email sending from an IR ADV 4525i using protonmail smtp from a proton business organization? After following all the steps, I am struggling to get it to work. Specifically not finding a way to use protons specifi...
Hi I keep getting this errorCanon Program IPF 770 Error Code 03130031-2f71I have powered on and off and still get the error.Any ideas?????
