Canon Community

PRO-4000S prints portrait instead of landscape

We have 2 Cannon Pro-4000 printers and when trying to print a 30x42 size banner, the image keeps printing in portrait layout instead of landscape. We have adjusted the print settings and the issues still happens. I know it is probably a super easy fi...

iPF6100 new print head not working

I have replaced a print head on our iPF6100 but it still says it needs to be replaced. I ran an A and B cleaning cycle, even though I didn't think that was needed. Still getting the same message to replace the print head that is brand new. Any idea o...

How can I set borderless printing on printer model C5540i?

I'm trying to adjust my printing to borderless on printer C5540i  but not finding the option to do so.  Is this something that can be done on this printer or anybody can recommend an economical printer that does borderless printing? 

ImagePROGRAF TA-20 MFP printer and L24ei Scanner cannot find each other during setting process

I have bought a ImagePROGRAF TA-20 MFP together with a L24ei scanner. The printer is connected to my computer by USB cable and works fine. As I tried to use the LCD touch screen mounted on the scanner to setup the connection between the scanner and m...

Need to get the firmware to load onto a USB drive for a C5540i III. Had to replace a bad hard drive.

Canon pro4000 inks could be used in the pro 2600?

Hi all so I had to chabge out our Pro4000, wide format printer and got the pro2600 pri ter. Both pri ters carry the same PF10 head and 12 ink cartridge system. Exact same ink coloura. I'm wondering if anyone ever tried running the pro 4000 inks which...

imageRUNNER ADVANCE C2030L network remote user log in issue

I have an older Imagerunner advanced c2030 that I moved to a new network. The printer shows that it is on the network with an IP address and the eero app verifies the printer is on the network with the same ip & machine address. However the remote us...

ipf-8400 color is off when printing from Mac.

Hi I'm using ipf-8400 with the most recent driver. Everything works fine from windows. However, with the exact same settings (printer profile, color correction, etc.), the color is completely off when I print from a Mac. The color is washed out and s...

imagePROGRAF GP-4600S Orange Is Too Saturated

Hello,I just purchased the recently released Canon imagePROGRAF GP-4600S which has the new 7-color Lucia Pro II ink system  (C,M,Y,K,MB,G,Orange)This is my first large-format professional printer but I am familiar with Canon printing with ICC profile...

imageRUNNER ADVANCE C5235A Output not stacking properly

Our school has a Canon imageRUNNER ADVANCE C5235A that was donated by the now closed Right-to-Life office here in our town. The problem we are having it the output is not stacking properly. The first 2 or 3 pages may stack as they should but then pag...

Pro-2600 color prints have a faint black horizontal bar

Hi everyone,I just got the new 2600 and I am having issues with color prints.  Every print has a faint black bar that goes accross the entire print.  This bar is created at the end of the print when the printer is finishing up.  Its almost like its d...

Pro-4100 roll holder spool damage issue

I've been having an issue where my 4100 constantly jams. When it begins to print or load paper there is a large knocking sound which is the gear in the printer that grabs on to the end of the paper spool holder, it's having a hard time holding it in ...

OAuth 2.0 Microsoft - Token error randomly

All,In preparation for SMTP AUTH getting turned off next year, I have set up the OAuth 2.0 (Microsoft) setting in the four Canon MFP's we currently have.  One machine, a Canon iR-ADV 529, will scan to email fine for about one week, then stops.  Remot...