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Is Canon associated with Rakuten?

I have been using Rakuten for years and have purchased lenses on Black Friday/Cyber Monday in years past when the cashback offered is quite high (12-15%) and never had an issue with the cashback being honored/paid out.  I made a similar purchase this...

EOS 2000 Rebel/Rebel T7 - Camera shuts off in auto mode

Hi everyone - recently having an issue when im shooting in auto mode the camera shuts off despite having new batteries. In auto, ill focus and it makes a whirring sound and some clicks and then shows empty battery and shuts off. Shoots fine in P mode...

andie22 by Apprentice
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e-mail address for Canon product support

I tried to contact Canon product support via the e-mail provided under the Repair and Maintenance frame on the Service and Support tab on My Account with Canon:Product RepairFor further assistance, please contact our customer support center during re...

Hello again

Hi Guys from TwiddlerI got locked out with a reset password debacle - going round in circles. In the end I had to register under a new email. I'm a relative beginner with an EOS90D kit lens and looking to expand. Also just got pointed towards infrare...

Ramsden by Contributor
  • 523 Views
  • 7 replies
  • 1 likes

Canon 10 X 30 IS Binoculars - sticky Rubber Coating

I have a 10 X 30 IS binocular [serial number deleted for privacy].  The rubberized coating is disintegrating and has become very sticky.  I see others have had this problem with other high end models.  How do I improve the condition or get them repai...

Resolved! Canon 10x30 IS Sticky Body

Camera body is disgusting. These binoculars are not cheap and work well except for this problem which makes them unusable. This is a manufacturer's defect and in my opinion, Canon should compensate the customer.

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lindaagee by Apprentice
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  • 27 replies
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Resolved! Canon 12x36IS II Binoculars

I have a pair of Canon 12x36IS II Binoculars I bought in 2008 and The rubber coating on my binocular is becoming gummy, moveable and imprints everything, I took these on one trip when I bought them new otherwise they are stored on a shelve in my livi...

Poses by Apprentice
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  • 28 replies
  • 2 likes

Resolved! 10 x 30 IS Sticky binocular coating

My 10x30 IS binocular coating has just started to noticeably deteriorate. Checking the discussions here it seems the problem goes back to 2013. There were a couple of proposals to mask it. Has anyone arrived at anything better than spraying with lacq...

arh2 by Contributor
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  • 19 replies
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Are you listening to yourself?

I’m not posting this to brag, I’m posting this because if I can do it, so can you.  This is intended for encouragement.I didn’t go to school for photography- in fact- I picked it up out of necessity to help support my family and sell furniture online...

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Shipping delay?

I know that this is an odd subject, but has anyone had any trouble purchasing anything from Canon and then having trouble with the delivery? I needed my camera when promised, on Monday and here it is Tuesday and still no camera or help from FedEx or ...

How to contact Canon about missing package

I bought a camera from Canon USA website. Tracking information shows that it was shipped with FedEx and was out for delivery last Monday. I did not receive the package and FedEx tracking shows no delivery confirmation. Shipment notice from Canon says...

Resolved! Suspicious email received claiming to be from Canon

Hi I have a small business with my wife and we use canon cameras. We recently received an email fro Info.canonmanagement@gmail.com. we think is a scam but just wanted to double check. The mail goes like this:  I am Khalid Aziz, brand influencer marke...

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