Video Accessories
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Serious Issues with TASCAM CA XLR2D C for Canon R5 C

We, our university, bought TASCAM CA-XLR2D-C for Canon R5 C. It does not work. The adapter does not get power from the camera and also does not work with batteries. When connected to the camera, the yellow light with the camera symbol lights up for a...

Ferenc_M by Apprentice
  • 4 replies

Flash/Light for vixia hf r10 or r40

Recently purchased a Vixia hf r40 so I can take Christmas video, not knowing I was going to get a hand me down of a Vixia hf r10.  Tried using both during Christmas eve and Christmas but the videos were dark, I guess due to the lighting in the room. ...

Tony106 by Apprentice
  • 1 replies

Remote control for Canon Legria/Vixia HF G70

Because my Canon Legria/Vixia HF G10 camcorder had broken down, I recently purchased the Legria/Vixia HF G70 to my complete satisfaction. A great buy! Only, I really miss a remote control, which was included with the HF G10. It even included a wirele...

DickyL by Contributor
  • 9 replies

VIXIA HF G70 Non-Standard USB Out

Just purchased an hfg70 camcorder. It appears that the USB out is non-standard, not USB-C. The socket is oval at both ends and there is a tab in the middle which alone is wider than a USB-c plug. I have a variety of USB adapters, and none fit the soc...

1RPS by Apprentice
  • 8 replies

EOS C200 Remote Activation

Thanks. I am trying to activate the remote on C200. However, When I paste the router address onto the  Safari browser,  it asks me to log in and use a password. I have set up the camera remote without a password and unencrypted. I followed the Canon ...

JN2 by Apprentice
  • 2 replies

Resolved! vixia HF G20 battery compatibility with G50

Hi Gang...New poster here, so apologies if this has been asked before. I've used a G20 for 10 years, and recently my pullout viewfinder stopped working. It doesn't seem like repair is a viable option, so I've ordered a new G50. My the G...

VIXIA HF G50 Lens hood

Hello all. I have the Canon VIXIA HF G50, The lens hood fell out of my camera bag during my last trip. Does anyone know where I can get a replacement?  Thanks 

Aurelien by Apprentice
  • 2 replies

Canon Vixia HF G50 Lens Hood

Hello!  Does anyone know the model number of the lens hood with lens barrier that ships withe the Canon Vixia HF G50?  I've lost mine and would like to order a new one from Canon.  Also if there may be another better suited, I'd love your thoughts!Th...

Amelch by Apprentice
  • 1 replies

Resolved! DM-E1 Microphone for Webcam Use

Neither Zoom nor Microsoft Teams list my DM-E1 microphone on my EOS RP as an option to choose on their drop-down menus for a microphone. I have delegated and re-installed all programs involved (EOS webcam utility, Zoom, and Teams). Any help will be a...

CMPosey by Contributor
  • 17 replies
Getting started

New to the community? Here's some information to help you get acquainted:

01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
12/07/2022: New firmware version 1.7.0 is available for EOS R6
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.