Canon Community

EOS Webcam Utility PRO does not work after upgrade to Windows 11

I used the original EOS Webcam utility with my Rebel T8i / 850D for five years, mostly for Zoom.  It stopped working when I upgraded to Windows 11.  I was told that I had to use the newer EOS Webcam Utility Pro. I installed it and paid for a subscrip...

EOS Webcam Utility stopped working after a Windows Update.

I am using a Canon M50 Mark II as a webcam on my computer with EOS Webcam Utility PRO. But after some Windows update this program stopped working and not only that, it's started to crash programs that Utility working on, it's include OBS, Streamlabs,...

EOS Webcam Utility Unity Game Engine Compatibility

If i cannect my camera to my computer using EOS WEBCAM UTILIT SOFTWARE, will it be possible to use it in addition to the compatible programs specified in the documentation such as Discord, Zoom, Skype?For example, can i get a screen taken by a Canon ...

This version of "EOSWebcamUtility" will not open in a future release of MacOS

Apple is sending notifications to users that say "This version of "EOSWebcamUtility" will not open in a future release of MacOS" (screenshot below). The notification send you here for more info:https://support.apple.com/en-us/102527 I hope Canon will...

EOS Webcam utility pro not working with 6D Mark 2

I just downloaded the software. Set it up as instructed. I connect my camera and try to add it as a video capture device and it keeps giving me a "Add source failed" error. Not only that, but the preview is just the black screen with the "EOS WEBCAM ...

EOS Webcam Utility Pro not recognizing M50 (Mark I) - macOS

I've used my M50 as a webcam many, many times over the years since Webcam Utility was first released, but, not as much as of late. Well, I tried setting it up again the last couple days and can't get it to work.Here's a list of steps I've already tak...

EOS M50 mark ii Will not connect to EOS Utility Pro

Hi guys. I am a streamer who is currently setting up for my stream. However, the only two cords I have to connect my camera to my pc/laptop are not working. I've swapped cords, usb ports, etc. Nothing will work. The camera is now not showing on Disco...

EOS Webcam Utility only shows black logo screen

EOS Webcam Utility on Rebel T6 on Mac OS Monterey 12.7.2Hello!I downloaded the webcam utility for the first time and when connected with the usb provided with the camera, the screen just shows the EOS Website Utility black screen in the app.  There a...

Canon M50 won't connect to EOS Webcam Utility Pro

I can't get the M50 to feed into the EOS Webcam Utility Pro.The steps I took:Downloaded the latest version of the softwarePaid for a pro subscription accountSigned in on the local softwareConnected the camera via USBTurned camera on and put in video ...

The Frustration Continues: Trouble using EOS R6 with EOS Webcam Utility

You would think it would be so simple - plug the camera into your computer and instantly you have webcam.  That how it is for every camera company EXCEPT Canon. I have been fighting this Web Cam Utility since it was released.   The same issue has bee...

Why is the the "EOS Webcam Utility" a Subscription App?

We spend 100's if not 1000's of dollars on a camera and we need to pay a monthly/ annual subscription to use it as a webcam?I wouldn't mind paying a one time fee for the "pro" edition but come on... I can't be alone on this.

EOS Webcam Utility Pro Shuts Down

I have a EOS M50 Mark II.Since a recent update to the EOS Webcam Utility software, the software seems to shut itself down within 20-30 minutes of me reconnecting my camera to it, thus breaking the wireless connection and giving me the colored bars. P...

Canon webcam utility 1200d satabil is not working, it is lagging, what could be the reason?