I have been a long time user of Canon's webcam utility and the recent Sequoia update broke the camera being able to connect with the software and it no longer shows up in the utility software or any of the web conferencing apps (Zoom, Teams, WebEx, e...
Wanted to updated the community and close this thread out. I spoke with Canon phone support the other day to see if they could help finally resolve the on-going issue of no video coming through after upgrading to Sequoia on the Mac. The tech was co...
Hey Canon team,I just upgraded to MacOS 15.2, did an uninstall and clean install of the latest EOS utility and I'm still unable to get the camera to show any video via the webcam utility or to Team / Zoom. Any new suggestions? It seems this bug has...
I upgraded to 2.3.15 and the problem remains the same. I also ran the uninstall utility and then did a fresh install but unfortunately still no change.
Thanks for the further suggestions. The MacBook is plugged into a wall outlet so power should not be an issue. I also went ahead and followed the steps in the link you provided to restore legacy video device support but there was no change in behav...