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I have a CanoScan LiDE 220. I am attempting to use it to scan artwork. The scanner usually does a good job, but sometimes it strips out magenta or orange from an image. I assume this is caused by something in a software setting, but I'm not familiar ...
Modification of custom shortcuts' Advanced Settings in CaptureOnTouch for ImageFORMULA DR-S150 result in "Cannot load driver" error on MacOS Sequoia 15.5.I am sorry that I don't how to file a bug ticket to Canon in regard to software bugs but I think...
We have several of the Canon Image Formula DR-C225II scanners installed on laptops. After this week's Windows 11 update, the scanners will not work. When you open the Capture On software, it says it can't find the scanner and to check all cables. I h...
Dear Canon Technical Support, I am seeking information about the typical speeds for the KP- 1SM100 galvano motor used in the Canon GALVANO GC-251 system. Specifically, I would like to know the approximate values for the following: - Maximum Marking s...
Hi, I bought a Canon LiDE 400, and found that at 2400dpi it dropped two columns in its scans.I returned it and picked up a Canon LiDE 300, only to find it drops five(!) columns.Intel MBP, VueScan, OSX's builtin scanning software, connected directly t...
The Windows 7/8 CanoScan 4400F driver does not work with Windows 11. IS there some way to create a workaround? Does Canon have solutions like creating print servers, using CUPS? Yje CanoScan 4400F is working flawlessly so I hope there is a way to ...
I recently purchased the ImageFormula r40 and ImageFormula r40 the Receipt Edition, installed the software and driver on a Mac running macOS Sequoia (15.5) and was able to scan. I encountered an issue, however, when scanning receipts longer than the ...
Just bought the new Canon ImageFormula R40 and it will not work with MAC OS Sequoia. Upon trying to scan a document I get "CaptureOnTouch" is damaged and can't be opened. You should move it to the trash. Do we have an updated driver (I dont see one)...
I loaded the Captureontouch v.4 that came with my ImageFormula R40 scanner and cannot figure out where they've hidden all the functions. I want my old Canon Software back!!How do I set it for duplex, simplex or ignore blank page? The only setting I s...
The scanner is a DR-C240 but I don't think that matters, just fyi.The software works great....except for one issue. I have set a zone to read a 6 digit number. I want that number to be part of the filename. Scanning does/will not detect the conten...
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New to the community? Here's some information to help you get acquainted:
03/18/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.0.3
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
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