Since 3 month we are scanning with several Canon machines of type imageFORMULA DR-G2140. We have noticed a permanent annoying high-pitched tone during the scan process from the fan area. Does someone have the same experience or know what to do?
Windows found the scanner after running the repair fix. I can run the Windows scan program but rather use the Canon Capture on touch. It was showing up when boot but not anymore. So frustrating, never had this much trouble installing a device. Windo...
Hi, Canoscan lide 50 for windows 10 i can't succeed installing the scanner. Could you provide a step by step guidelines? thank you.
Just bought the Canoscan LiDE400 and I do understand about changing settings but no matter what I do, it saves everything as a PDF which I dont want or need. This happens regardless of whether I use AUTO or any of the other buttons. I also have an ...
good morning,I have an imageFORMULA DR-6010C scanner machineI have upgraded to windows 11 and it doesn't work for me.what could we do?I am left without a scanner
I just got this scanner, and so far it's perfect. My question: in a long project (scanning a 300 page book), I would like to take a few long breaks, both to rest (including perhaps over night), and to work on other things. How do I keep everything ...
We currently utilize CaptureOnTouch V5 Pro with our imageFORMULA DR-C225 II scanners. We were wondering if there was a way for Capture On Touch to prompt our users for a file name rather than having a default name assigned, and our users re-naming th...
Hi everyone, I’m hoping a moderator can help me look into an option for a replacement or the Canon Upgrade Program. I bought a CanoScan LiDE 400 back in 2023, and it has completely stopped working. Every time I plug it in, the scan bar runs all the ...
Hi there, we have a user with a DR-C225 II scanner and CaptureOnTouch v5. Whenever he scans to CaptureOnTouch, he gets the "ISIS Driver Error: [80FD13A6]" popup. There isn't much documentation about it but I have tried reinstalling driver software, g...
Hi, I have this new scanner and it appears to work well. I am scanning an Item that is smaller that 8.5 x 11. When I scan it it wants to fill the full page. How do I set the scanner to scan and produce the same size image as the original? Thanks,
Greetings, I'm getting this line everytime I scan. I just took it out of the box, the first scan was great and then the second scan and afterwards, that thick line keeps showing up.
When is the problem going to be fixed with the CanoScan Lide 400 to work with the new upgrade made by Apple for MacOS Tahoe 26.4.1? I cannot scan anything and see others have posted the same thing. When will a fix be available? I hate to throw out ...
I have tried various different methods of troubleshooting the Canon Scanner at work and have been unsuccessful. I tried disconnecting and reconnecting. I tried to use a different dock as I thought mine may be faulty. I tried changing dpi settings to ...
I havent used this scanner in a while but pulled it out to scan some things and my MBP sees it, I hear it warm up, etc. I run IJ Scan Utility, and it says "Looking for scanner" every time, even though it's seen the scanner before. Then very quickly i...
I'm curious if anyone has done this yet with one of the document scanners. I've got a bunch of photo albums that I'd like to scan with my RS40 because it would be so much faster than using a flat bed scanner for each page. The issue I'm running into ...
