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Resolved! CanoScan LiDE 500F with Windows 7 I know it's old but...

Like another user, I have my trusty 500F, and also I have a LiDE 20, but I am getting various incompatibility messages, not recognizing TWAIN and drivers not installing etc.Is there really no way to keep using this scanner with Windows 7 64 bit ?It s...

PeterNZ by Apprentice
  • 667 Views
  • 3 replies
  • 0 likes

Canon imageFORMULA RS40 not working with Mac OS 15.1.1

Application installs with no issues but when attempting to open it says that CaptureOnTouch is damaged and cannot be opened.  I see that there are no drivers for Mac OS v15.  Can we expect updated drivers soon or any work around?#imageFORMULA RS40

imageFORMULA DR-C230 not detecting paper in the feeder

Hello Everyone,I have a DR-C230 scanner connected to Windows 11 Pro PC, this is the second time it is having this issue of not detecting paper on the feeder, we can move the scanner to another PC and it will work fine, we can move another DR-C230 to ...

DR-C230 issue.png

CanoScan LiDE 500F with Windows 11 - Can Not Scan

Hello,  I have a CanoScan LiDE 500F scanner which I've been using for many years with a Windows 10 (64-bit) laptop.  Recently I bought a new laptop - Windows 11, and after installing the Canon software from the original media, I found that the scanne...

Bob29 by Apprentice
  • 1658 Views
  • 7 replies
  • 0 likes

ImageFormula R40 not working with MAC OS Sequoia

Just bought the new Canon ImageFormula R40 and it will not work with MAC OS Sequoia.  Upon trying to scan a document I get "CaptureOnTouch" is damaged and can't be opened. You should move it to the trash. Do we have an updated driver (I dont see one)...

P-150 not scanning after Windows 11 update to 24H2

Hello all,I was using my Canon imageFORMULA P-150 on Windows 11 for the last years without problems. However after todays upgrade to 24H2 the Start-Button in the CaptureOnTouch-Software is disabled. Does anyone has an idea?The device manager shows th...

alex2024 by Apprentice
  • 256 Views
  • 1 replies
  • 0 likes

Can not intall RS40 Photo Scanner

Followed all directions for installing  and can not get it to work.  Error message is: On Clicking on Captureontouch  on software appls  get "Cannot Find Scanner". Check of installed hardware shows it is installed and working.  Help ?? Thanks Dave

davidlb by Apprentice
  • 1189 Views
  • 8 replies
  • 0 likes

CanoScan 9000F Mark II macOS Sonoma and Sequoia compatibility

I have a Canon 9000F mark II flatbed scanner; attached to a MacBook now running sequoia. The Apple utility Image Capture stopped working with the 9000 with Sonoma and still doesn't work with Sequoia. I've looked for new Mac OS drivers, but upon arriv...

Cannon Photo RS40 Scanner -- "driver unavailable"

Dearest Friends I recently bought this dumb scanner and I've downloaded the most recent software, it's plugged in, and the usb is correct. I have this alert and then on onetouch it has this one:what do I need to do to start scanning and connect the s...

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Resolved! Windows 11 and CanoScan 9000F Mark II

Ever since I downloaded Windows 11 this scanner stopped working.Completely.Cannot find a dedicated driver. Has this thing become a boat anchor?

DLI1228 by Contributor
  • 18060 Views
  • 24 replies
  • 3 likes

Resolved! CanoScan LiDE 220 - How to clear memory of scan and fax data

In preparing to recycle my CanoScan LiDE 220 scanner, I want to clear any residual scan and/or fax data from its memory. However, I am unable to find instructions on how to do so for this particular device. As far as I can tell, neither the owner's m...

Baltus by Apprentice
  • 1398 Views
  • 3 replies
  • 0 likes
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