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ImageFORMULA R10 won't work on macOS Sequoia

I am on Mac OS Sequoia and can't get my ImageFormula R10 scanner working.  I've tried to update the firmware and the software and still nothing.  I see that the driver is only for OS 14 so I installed that but still no luck.  I DID have it working ab...

ImageFormula R40 not working with MAC OS Sequoia

Just bought the new Canon ImageFormula R40 and it will not work with MAC OS Sequoia.  Upon trying to scan a document I get "CaptureOnTouch" is damaged and can't be opened. You should move it to the trash. Do we have an updated driver (I dont see one)...

Canon DR-C225II scanner error message after last Windows update

We have several of the Canon Image Formula DR-C225II scanners installed on laptops. After this week's Windows 11 update, the scanners will not work. When you open the Capture On software, it says it can't find the scanner and to check all cables. I h...

krisgo by Apprentice
  • 281 Views
  • 2 replies
  • 0 likes

ImageFormula P-208II: Can't scan long documents, presumes paper jam

Hi all,I'm having trouble scanning some 'long' documents. They're the same width as A4, but they're 40.5cm long to A4's 29.7cm. I'm using an ImageFormula P-208II scanner with the 'CaptureOnTouch V4' software on Windows 10.Whenever I try to scan a doc...

TDun by Apprentice
  • 99 Views
  • 0 replies
  • 0 likes

CanoScan 8800f for Win 10 driver

So, I've upgraded from Win 7 to Win 10, what a mistake!  Arrrgggghhhhh!!!!  Can't find anything or know where to put anything.  Anyhow, my CanoScan 8800f doesn't seem to like W10,  the software won't take off the disc.  it doesn't seem to capture the...

CanoScan LiDE 400 compatibility with ScanGear on Mac

Pre-Purchase question:1)  Will the ScanGear software work with the LiDE 400 on the Mac.  Mac OS 12.7.4 or higher.2)  If so, will it allow me to access the advanced features tab to access Dust/Scratch Removal and other advanced features (as it does on...

EyeScan by Apprentice
  • 1733 Views
  • 3 replies
  • 0 likes

Software hangs on Step 1 for Canoscan LIDE 400

Brand new LIDE 400 scanner and the software install hangs (windows not responding) trying to get from step 1 to step 2. I have tried downloading and the included CD. Windows 11. Rebooted, reinstalled, redownloaded, etc. Always the same. Please help.

CanoScan LiDE 400 not scanning

Hello everone!So I have managed to get the software going on my Mac (I am running Sonoma 14.4.1) and I can open the software and select Document or Driver or Custom or whatever, but it doesn't do anything!  It looks for the scanner and says "Do not o...

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