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CaptureOnTouch version 4.5.3021.1129 with DR-G2110 PDF format

Hello,  Does anyone know what PDF format the CaptureOnTouch saves as?  From what I see there are around 8 formats for PDF files. We use a PDF editor to analyze tables with a PDF file and am running into a few that are giving us trouble.  If I print t...

gbaxter by Apprentice
  • 0 replies

CanoScan 9000F Help scanning a translucent document

Hi, I am trying to scan a translucent playing card on a 9000f.The card has the normal marking but has a hidden, translucent image, which only shows up when held to a light sources.Does anyone have any trick, tips or techniques that I could use to sca...

Resolved! CanoScan LiDE 220 Saving Scans as PDF Word Documents

To WhomI have a Canon LiDE220 Cano Scanner and it has been great providing me PDF documents (normal way I save scanned documents) that I use for various home uses. This morning I scanned a few documents and then tried to save them as a PDF, but they ...

Paul_10 by Apprentice
  • 5 replies

Resolved! Drivers for Canon ImageFormula DR-M260 Scanner

I'm using a DR-M260 scanner and am having problems with a 3rd party software.  Tech support for the 3rd party software suggested that I uninstall and reinstall the drivers for the scanner.  I'm a bit baffled.  When I look at "Apps and Features" in Wi...

Fred5 by Apprentice
  • 2 replies

Resolved! Canon ImageFormula R40 Scanner no longer scanning--TWAIN error

I have loved my R40 scanner, but now it won't work. I use the Canon-supplied software, both the driver and the CaptureOnTouch software. Recently, when I've tried to use it, I get "An error has occurred with the TWAIN driver. [Error: 80FF0001]" and th...

RS40 CaptionOnTouch cannot load driver

I have been using this driver and software quite successfully. All of the sudden I cannot because I get the message "Cannot Load Driver." I'm using Ventura 13.1 on a relatively old iMac. This requires a DR-C22 driver for which Canon has a version tha...

Resolved! Canon ImageFormula DR-6010C scanning slow.

The scanner will scan the first few pages quickly then slows down between pages which caused it to take an extreme amount of time to do a large scan. Reinstalled the latest software from Canon Support for imageFORMULA DR-6010C Office Document Scanner...

Canon DR-6030C and Windows Image Aquisition - WIA

I'm looking for a definitive answer as to whether the Canon DR-6030C can be accesses using windows 10 Window Image Aquisition drivers.  If so, is there a specific driver for the scanner that needs to be loaded?I found DR-6030C_Driver_V.2.0.11508.7001...

Swen0459 by Apprentice
  • 0 replies

Canon LiDE 400 & Mac OS

Hello,I have just purchased a Canon CanoScan LiDE 400 based on good reviews. I have a MacBook Pro running macOS Monterey version 12.4.I have downloaded and installed all of the firmware/software updates I can find, but I am running into disappointing...

canon r40 scanner unable to change margin

Using the R40 to scan in sports cards it is important for me to have a margin around the edges.Page size is set to match original size when i click on scan area the margin slide bar is greyed out.I watched a video and followed the steps but i cannot ...

imageFORMULA R40 Where to download "CoT_OCROption_Mac.pkg"?

The OCR installer file is listed under "Optional OCR module for CaptureOnTouch V4.10.22.0722 for mac", and resolves to "", but when I click the URL, it displays "Not found".Wh...

21564ids by Apprentice
  • 5 replies
Getting started

New to the community? Here's some information to help you get acquainted:

01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
12/07/2022: New firmware version 1.7.0 is available for EOS R6
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.