Downloaded the driver and waiting till it told me to plug in the USB cable - which I did. Then install STALLED waiting for me to power on via a switch that does not exist on the LiDE 400. Instructions were to remove and then reinstall the usb cable...
Hi, I am setting up a brand new CanoScan LIDE400 and every scan has a vertical black line on the right side of the image. I have tried cleaning the class multiple times per other people's posts / searching google but it is still happening. Thanks in...
I am having trouble downloading the driver for my CanonScan8600F. I have Windows 11. Can you guide me through the setup?
I recently purchased the ImageFormula r40 and ImageFormula r40 the Receipt Edition, installed the software and driver on a Mac running macOS Sequoia (15.5) and was able to scan. I encountered an issue, however, when scanning receipts longer than the ...
I replaced an older version of the Canon LIDE300 scanner with a new one. With the old one I had the option to add additional pages because after each scan it gave the option to either "Scan" again or "Exit". The new 300 just automatically exits after...
how direct LIDE 300 scanner output to a specific folder
Hi.I have recently bought a new PC (i5 8500 CPU - Windows 11 Pro) and am unable to download the drivers to connect my pre-existing LiDE 220 scanner. When I try to do so via the Canon site, I reach a stage where I get the message 'unable to load page...
If I set up the scanner, open Utilities and click on Scan, I get the message, 'Release the lock switch, detach the USB cable and reconnect. Scanner driver will be closed'. However, the lock switch is already released.I try locking it, then releasing...
Just bought the new Canon ImageFormula R40 and it will not work with MAC OS Sequoia. Upon trying to scan a document I get "CaptureOnTouch" is damaged and can't be opened. You should move it to the trash. Do we have an updated driver (I dont see one)...
There are four workstations in a small office with thie imageFORMULA DR-S250N. The workstation keep disappearing from the listed destinations on the Canon so that the users can't start a job from the scanner. I found that if I go to the workstations...
I have a new CanoScan LiDE 400: I'm using ScanGear. Within ScanGear -> Preferences -> Scan -> Status of ScanGear Dialog after scanning: Any setting except "Close ScanGear Automatically" causes a SW Hang. It may work ok for the first couple of sca...
Hello! I am helping someone install their new CanoScan LiDE 400 scanner on a new MacAir M4, which is running MacOS Sequoia 15.7.1.Unfortunately I cannot get past the install. I downloaded the software from Canon, and start the install. It takes me to...
I have just upgraded my scanner from Scanfront 300 to the 400 model. I am running it on a stand alone windows 11 workstation. No Domain. I have setup a shared folder in my computer and have shared it with the user Canon. When I try to scan to the fol...
I have a brand new CanoScan Lide 400 on my clean, well-running Windows 11 Home (White-box) PC. I downloaded and installed the latest "U Scan Utility", and use ScanGear to scan checks (one side at a time). The first few uses after a reboot work grea...
Can someone please confirm whether or not Canon will ever release an updated CaptureOnTouch update to work with Sequoia on Mac? I need to know whether to throw this thing in the trash or not. I'm about to buy a different brand out of pure frustration...
| Subject | Author | Posted |
|---|---|---|
| 12-12-2025 03:26 PM | ||
| 09-29-2025 09:37 PM | ||
| 09-05-2025 06:22 AM | ||
| 08-28-2025 09:55 AM | ||
| 06-10-2025 05:46 AM |
New to the community? Here's some information to help you get acquainted:
11/20/2025: New firmware updates are available.
EOS R6 Mark III - Version 1.0.1
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
07/24/2025: New firmware updates are available.
07/23/2025: New firmware updates are available.
7/17/2025: New firmware updates are available.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.
