It seems that the new update for Server 2019 (KB5071544) is breaking the CaptureOnTouch integration, at least for us. We have a server which hosts COT, and after installing this update we were no longer able to scan to folders on that server and had ...
Driver for Image Formula RS40 on Mac Tahoe 26 I am running Mac OS Tahoe 26.1 and cannot use my scanner after the update. When I try to use it I get this error message: “CaptureOnTouch” is damaged and can’t be opened. Does anyone know if there is a ...
Suddenly, my CanoScan LiDE 400 is not working with my Asus ProArt laptop. I tried reinstalled the driver and the error message states "This program is not supported by the computer." My OS is Windows 11 and I got the drivers from the Canon official w...
I have not been able to use my LiDE 100 scanner with my Windows 11 PC. I know the scanner is "retired", but it worked fine with my Windows 10 PC and I'd rather not buy a new scanner if possible.I installed the Windows 7/8 driver and MX Navigator from...
I recently purchased a new laptop which runs Windows 11. I have attempted to download both the following: R40_Installer_V1.4.3024.1225_Windows.zipR40_Driver_V1.3.12410.1001_Windows.zip Neither have fixed my issue which is the scanner is showing in 'O...
I have an existing copy of Readiris PDF 23 that I am using with my old printer/scanner. Bough the RS40 and set it up yesterday.I cannot get Readiris PDF 23 to work with the RS40 scanner.I am running Mac OS 26.1.Please help!
Hi there, I recently bought the Canon LiDE 400 scanner as the resolution goes up to 4800. I need the maximum resolution as I want to blow up some antique hand painted artworks which are tiny. I have tried downloading the IJ scan utility software and ...
When I visit this page: https://www.usa.canon.com/support/p/imageformula-r30-office-document-scannerto get drivers for my scanner that stopped working after upgrading to windows 11 nothing is listed there except plugins. I need to get this working an...
Ever since I downloaded Windows 11 this scanner stopped working.Completely.Cannot find a dedicated driver. Has this thing become a boat anchor?
Message comes up that the CaptureOnTouch file is corrupt every time I try to download the scanner software to my Mac for my new R40 Scanner. I'm very hesitant to override my security settings in order to allow it to open. Has anyone else had this hap...
My computer does not recognize the device, there are no drivers for this???? Did i get ripped off by Cannon? How do I make it work? Otherwise it is a Cannon brick.
I have a Canoscan LidE 300 that was purchased 2 weeks ago, and up until yesterday, I was able to scan to jpg (using the 'Auto Scan' button). But now it will only scan to pdf :-(. I have uninstalled and reinstalled the driver, but the issue is not fix...
Trying to download Drivers for imageFORMULA DR-C225W II - Website will not work.Anyway I can get a direct link for the driver?pdisp01.c-wss.com - This is not working.
Installing the software from the CD, as nothing happened when the scanner was plugged in to the desktop via the included cable. Running an HP desktop that's less than 2 years old, IntelCore i7-14700F with 16GB ram. Windows 11 Home, and is up to dat...
