Hi,
For this type of issue, please call our Imaging Solutions Group at 1-800-423-2366, 8:00 a.m. to 8:00 p.m. EST, Monday - Friday (excluding holidays).
I understand that email may be your preferred method of communication; however, these steps need to be provided by phone with a technician assisting you through it.
- Call our Imaging Solutions Group
- Wait until you are asked to select a product. When you get that prompt, press 1.
- When you get the second prompt, press 2.
Following these steps will get you to the appropriate technician faster.
We look forward to hearing from you.
