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ArthurJ · 12-02-2025

Hi, I apologize, but there is no driver for this scanner. The software “called CaptureOnTouch Lite” is built into the scanner and does not require a driver to use it. When you use a USB cable to connect the scanner to the computer, the CaptureOnTouch...

ArthurJ · 11-28-2025

Hi, Based on this type of issue, I recommend reaching out to Canon support. You will need to register your Canon gear HERE to access additional support options.We look forward to hearing from you.

ArthurJ · 11-28-2025

Hi, You will want to download and install the CaptureOnTouch Lite updater program. Please visit the following website: https://www.usa.canon.com/support/p/imageformula-r30-office-document-scanner IMPORTANT: Please use Microsoft Edge or the most recen...

ArthurJ · 11-28-2025

Hi, Based on this type of issue, I recommend reaching out to Canon support. You will need to register your Canon gear HERE to access additional support options.We look forward to hearing from you

ArthurJ · 11-26-2025

Hi, You can adjust the security just for the CaptureOnTouch software. We do have an online article that should help with this issue. It asks you to go to the Privacy tab in your Security & Privacy folder to make a change. The article was written for ...

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