Hi,
Since the maintenance options did not resolve the issue, I recommend reaching out to Canon support. You will need to register your Canon gear HERE to access additional support options.
We look forward to hearing from you.
Hi,
If there is no paper jam and the roller cleaning did not resolve the issue, the printer would require service.
If the printer is in its 1-year warranty, I recommend reaching out to Canon support for your warranty options. You will need to regis...
Hi,
I recommend reaching out to Canon support for your warranty options. You will need to register your Canon gear HERE to access additional support options.
We look forward to hearing from you.
Hi,
Please disconnect the scanner and uninstall CaptureOnTouch. Once it is reinstalled, please restart your computer.
After the restart, please click HERE and select software and drivers. Then download the most up to date CaptureOnTouchV5 file. Make...
