Hi,
So we can best assist you, please let us know the model of your printer and which version of Windows or MacOS you are running.
Or if you would like to speak to someone our live support team, you will need to register your Canon gear HERE to acce...
Hi,
You can check the paper abrasion setting by using the steps below: Select Various settings on HOME screen of the printer, and set Printer settings > Print settings > Prevent paper abrasion > ON.
If the issue remains, I recommend reaching out to ...
Hi,
If you have not done so, you can try cleaning the rollers and pad. You can refer to the User’s Manual for the steps. Instructions for “Opening the Upper Unit” can be found on page 5-3. Instructions for taking the rollers out and putting them back...
Hi,
The DR-C125 will not be supported with Windows 11 or with any newer versions of Windows that may come. The model was retired in 2019, two years before Windows 11 was released.
For the Windows 10 computer, I recommend that you uninstall and reinst...
Hi,For this type of issue, please call our Imaging Solutions Group at 1-800-423-2366, 8:00 a.m. to 8:00 p.m. EST, Monday - Friday (excluding holidays). I understand that email may be your preferred method of communication; however, these steps need ...
