Hi,
Since the steps above did not resolve the issue, it is recommended that you call our Enterprise & Desktop Solutions Divisions at 1-800-423-2366 Monday-Friday 9:00 am to 8:00 pm ET, excluding holidays.
We look forward to hearing from you.
Hi,
Please click HERE for the steps to clean the encoder strip in your printer. Once that is done, try to print again.
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Hi,
While third party inks can be used in Canon printers, they are not recommend because they are may by a third party and not test by Canon.
At this time, I would have to suggest trying Canon cartridges to resolve the error on the printer.
Did thi...
Hi,
If no paper jam is found after checking the front of the printer or rear cover then I recommend performing a reset of the printer. While the printer is on, unplug the power cord from the printer. While the power is off, press the power button 5 t...
