Canon Scanners Forum

CanoScan 8600F trouble downloading the driver

I am having trouble downloading the driver for my CanonScan8600F. I have Windows 11. Can you guide me through the setup?

Resolved! CanoScan LIDE 300 How to scan multiple pages

I replaced an older version of the Canon LIDE300 scanner with a new one. With the old one I had the option to add additional pages because after each scan it gave the option to either "Scan" again or "Exit". The new 300 just automatically exits after...

how direct LIDE 300 scanner output to a specific folder

Unable to download drivers for LiDE 220 scanner

Hi.I have recently bought a new PC (i5 8500 CPU - Windows 11 Pro) and am unable to download the drivers to connect my pre-existing LiDE 220 scanner. When I try to do so via the Canon site, I reach a stage where I get the message 'unable to load page...

Resolved! CanoScan LiDE 220 "Release the Lock Switch" Message

If I set up the scanner, open Utilities and click on Scan, I get the message, 'Release the lock switch, detach the USB cable and reconnect. Scanner driver will be closed'. However, the lock switch is already released.I try locking it, then releasing...

Resolved! ImageFormula R40 not working with MAC OS Sequoia

Just bought the new Canon ImageFormula R40 and it will not work with MAC OS Sequoia. Upon trying to scan a document I get "CaptureOnTouch" is damaged and can't be opened. You should move it to the trash. Do we have an updated driver (I dont see one)...

imageFORMULA DR-S250N - listed workstation / destinations disappear

There are four workstations in a small office with thie imageFORMULA DR-S250N. The workstation keep disappearing from the listed destinations on the Canon so that the users can't start a job from the scanner. I found that if I go to the workstations...

SW Bug: CanoScan Lide 400, ScanGear set to stay open after Scan produces SW hang

I have a new CanoScan LiDE 400: I'm using ScanGear. Within ScanGear -> Preferences -> Scan -> Status of ScanGear Dialog after scanning: Any setting except "Close ScanGear Automatically" causes a SW Hang. It may work ok for the first couple of sca...

Resolved! Issue installing Canon CanoScan LiDE 400 software on MacAir 2025 MacOS Sequoia 15.7.1

Hello! I am helping someone install their new CanoScan LiDE 400 scanner on a new MacAir M4, which is running MacOS Sequoia 15.7.1.Unfortunately I cannot get past the install. I downloaded the software from Canon, and start the install. It takes me to...

imageFORMULA ScanFront 400 "Failed to send files (E0001)" error message

I have just upgraded my scanner from Scanfront 300 to the 400 model. I am running it on a stand alone windows 11 workstation. No Domain. I have setup a shared folder in my computer and have shared it with the user Canon. When I try to scan to the fol...

New CanoScan Lide 400, Win 11 Home, ScanGear. Scans, but never outputs file, hangs

I have a brand new CanoScan Lide 400 on my clean, well-running Windows 11 Home (White-box) PC. I downloaded and installed the latest "U Scan Utility", and use ScanGear to scan checks (one side at a time). The first few uses after a reboot work grea...

Will the CaptureOnTouch Lite App ever get a Mac Sequoia update??? RE: R30

Can someone please confirm whether or not Canon will ever release an updated CaptureOnTouch update to work with Sequoia on Mac? I need to know whether to throw this thing in the trash or not. I'm about to buy a different brand out of pure frustration...

Training needed for use of imageFORMULA DR-G2140 scanners

Our company purchased a couple of scanners a few months ago and are employees need additional training to be able to deploy in the daily work the features of the machine which drove us to purchase them. Canon offers technical support but not trainin...

Canoscan LiDE400 scan return suddenly slow

Hello, My first post here, I hope someone can help. I purchased a Canoscan LiDE400 scanner five months ago and it has worked fine...until today. Now, after each scan, the speed of the scanner arm resets much slower (the scans themselves are the same ...

Resolved! CanoScan LiDE configuration issues Windows 11 (242H)

I bought a new Canon CanoScan LiDE. Despite the description saying it's compatible with Windows 11 it is impossible to install the scanner software due to repeated installation failures. Resetting the device (Dell XPS13) I tried to pair it with did n...

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Posts

CanoScan 8600F trouble downloading the driver

Resolved! CanoScan LIDE 300 How to scan multiple pages

how direct LIDE 300 scanner output to a specific folder

Unable to download drivers for LiDE 220 scanner

Resolved! CanoScan LiDE 220 "Release the Lock Switch" Message

Resolved! ImageFormula R40 not working with MAC OS Sequoia

imageFORMULA DR-S250N - listed workstation / destinations disappear

SW Bug: CanoScan Lide 400, ScanGear set to stay open after Scan produces SW hang

Resolved! Issue installing Canon CanoScan LiDE 400 software on MacAir 2025 MacOS Sequoia 15.7.1

imageFORMULA ScanFront 400 "Failed to send files (E0001)" error message

New CanoScan Lide 400, Win 11 Home, ScanGear. Scans, but never outputs file, hangs

Will the CaptureOnTouch Lite App ever get a Mac Sequoia update??? RE: R30

Training needed for use of imageFORMULA DR-G2140 scanners

Canoscan LiDE400 scan return suddenly slow

Resolved! CanoScan LiDE configuration issues Windows 11 (242H)

LiDE 300 scanner app not working on Mac Sequoia, b...

Will the CaptureOnTouch Lite App ever get a Mac Se...

Fixing CanoScan 9000F Mark II Crashes on ASUS ProA...

imageFORMULA DR-M160II availability of CaptureOnTo...

Dust detection would be nice on document scanners

imageFORMULA RS40 "CaptureOnTouch is damaged" erro...

Windows 11 and CanoScan 9000F Mark II

Brand new LIDE 400 scanner giving black lines

CanoScan LIDE 300 How to scan multiple pages

Issue installing Canon CanoScan LiDE 400 software ...