Application installs with no issues but when attempting to open it says that CaptureOnTouch is damaged and cannot be opened. I see that there are no drivers for Mac OS v15. Can we expect updated drivers soon or any work around?#imageFORMULA RS40
Hi all!Perhaps someone can help me. I bought a lightly used CanoScan 9950 a couple years ago, primarily because of the number of slides or negatives that it can scan at one time. At the time, I was mostly scanning 120 film, but have not used the scan...
I am trying to install drivers for our scanner DR-G2110 and keep running into to this install error When I click ignore to install the scanner fails to be discovered. It says it has no driver installed in the device manager. We are running Window...
I have a CanoScan LIDE 400 connected to a MacBook Pro, MacOS Sonoma 14.5. The scanner works just fine for scanning however, periodically the scanner seems to wake up on its own and briefly do either a self calibrate or power on status check, at ...
My RS40 had been working fine. When the Windows 11 came out recently, it stopped but I found the answer with that Citrix setting and it worked fine once more. THEN, last night I loaded an update for the RS40. Now whenever I try to scan something f...
I have a DR-M260 scanner that will sometimes give me an error message on Windows 11 that reads. Can't talk to scanner, check cables and power.[Error Code=36] If I restart the scanner itself, and it will come back and start communicating. I have con...
I have been using my LiDE 210 scanner with my Mac for quite a few years without any problems, but recently, it has started to display the error message 2.179.12 when I click 'Scan'. For a while, disconnecting then reconnecting the cable worked, but i...
Since the update to MacOS Sequoia i have experienced the following issues while using the CaptureOnTouch (for Mac)• Scanner timed out warnings.• No paper in scanner messages when paper is loaded.• Multiple instances where the scanner fails to scan, r...
I have purchased a new Canon R40 scanner. I have had one that I purchased three years ago, but it was involved in that software problem and wouldn't work. My question is, do I need to remove the old scanner and Capture Touch from my computer before ...
Just unpacked the photo scanner an as per the instruction downloaded the software. The installation gets as far as connecting the USB cable (and then turn on scanner) but does not recognize any connection. The port on the PC is fine (tried other devi...
I bought this a couple of years ago because I have a ton of old family photos to scan, unfortunately I had health issues which made it impossible to work on this project until now. When I scan photos I am getting lines on the images, pretty much the ...
R40 Image Formula Windows 10Everything runs fast, scans look great, except one issue. When scanning sportscards on one side, there is a very noticeable line (almost like a light spot) running down the middle. If I turn the card over and scan duplex...
Windows operating system 11 Pro. Canon ImageFormula P215II. Was working off and on and now when its plugged in the following pops up...Can't locate device, check cable and power -4536Same cables, connected correctly. Previously working, nothing chang...
Hello, we replaced a new set of rollers, but the problem was not solved, it still does not take paper...The process starts, the upper rollers rotate normaly, it lifts the paper, but does not launch it inside, I am attaching a video, thanks for you he...
We have several of the Canon Image Formula DR-C225II scanners installed on laptops. After this week's Windows 11 update, the scanners will not work. When you open the Capture On software, it says it can't find the scanner and to check all cables. I h...
