When I scan a photo using the IJ Scan utility (or any other scan software for that matter), the resulting image is not cropped and contains a lot of white space from the surrounding area of the flatbed. Running Win 11. What is the solution? Works ...
I just received my Canoscan LiDE 400, to be used with a Macbook Air running Tahoe 26.2. After installing the Canon software package I could not get IJ Scan Utility Lite to recognize the scanner, and found that Apple Image Capture had automatically hi...
I have a DR-C125 that I've owned for years that no longer communicates with two of my computers even when I try USB cables that work just fine with other devices. I've uninstalled the device via Device Manager and reinstalled drivers/software numero...
Hello, I am frustrated. Is there something similar to MP Navigator EX 4.0 that we can use with the Lide 400? Years ago we started with Canoscan lide 200? with a version of MP Navigaator to scan in 13,000 old pictures with the scanner recognizing an...
Hello,I've been using the Canon LiDE product for many weeks now. One day, though, when I tried to use the scanner app (Canon IJ Scan Utility Lite) it suddenly, upon trying a scan, repeatedly interrupted its scan for a second. Naturally, I redownloade...
Using the R40 to scan in sports cards, it is important for me to have a margin around the edges.Page size is set to match original size when I click on scan area the margin slide bar is greyed out.I've tried to look in the manual and online but can f...
Hello, I have a CanoScan LiDE 500F scanner which I've been using for many years with a Windows 10 (64-bit) laptop. Recently I bought a new laptop - Windows 11, and after installing the Canon software from the original media, I found that the scanne...
I have a friend that has a DR-7550c scanner and just recently replaced her PC with a new one running Windows 11. She was using Capture Perfect 3.0 to manage it on the old PC and we've installed it on the new one, but it does not see the scanner as be...
I recently purchased the ImageFormula r40 and ImageFormula r40 the Receipt Edition, installed the software and driver on a Mac running macOS Sequoia (15.5) and was able to scan. I encountered an issue, however, when scanning receipts longer than the ...
Operating System: Windows 11 10.0.26100 I have users in the office who suddenly cannot use their DR-C230 Scanner since 12/8/25. After clicking "Scan" in the CaptureOnTouch V5 Pro app, it says "Cannot find scanner. Check power and cables". This scanne...
Don't know why but my R10 scanner software will not start and gives a message "an error has occurred while communicating with scanner" and the program will not start. I have tried the program that this website provide to fix registry issues but that ...
It seems that the new update for Server 2019 (KB5071544) is breaking the CaptureOnTouch integration, at least for us. We have a server which hosts COT, and after installing this update we were no longer able to scan to folders on that server and had ...
Driver for Image Formula RS40 on Mac Tahoe 26 I am running Mac OS Tahoe 26.1 and cannot use my scanner after the update. When I try to use it I get this error message: “CaptureOnTouch” is damaged and can’t be opened. Does anyone know if there is a ...
Suddenly, my CanoScan LiDE 400 is not working with my Asus ProArt laptop. I tried reinstalled the driver and the error message states "This program is not supported by the computer." My OS is Windows 11 and I got the drivers from the Canon official w...
I have not been able to use my LiDE 100 scanner with my Windows 11 PC. I know the scanner is "retired", but it worked fine with my Windows 10 PC and I'd rather not buy a new scanner if possible.I installed the Windows 7/8 driver and MX Navigator from...
