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Image Formula R40 Light Lines in Middle of Scan

R40 Image Formula Windows 10Everything runs fast, scans look great, except one issue.  When scanning sportscards on one side, there is a very noticeable line (almost like a light spot) running down the middle.  If I turn the card over and scan duplex...

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ga5150 by Apprentice
  • 1208 Views
  • 3 replies
  • 0 likes

imageFORMULA P-215II - Can't Locate Device

Windows operating system 11 Pro. Canon ImageFormula P215II. Was working off and on and now when its plugged in the following pops up...Can't locate device, check cable and power -4536Same cables, connected correctly. Previously working, nothing chang...

Canon imageFORMULA DR-G1100 DOES NOT TAKE paper

Hello, we replaced a new set of rollers, but the problem was not solved, it still does not take paper...The process starts, the upper rollers rotate normaly, it lifts the paper, but does not launch it inside, I am attaching a video, thanks for you he...

Canon DR-C225II scanner error message after last Windows update

We have several of the Canon Image Formula DR-C225II scanners installed on laptops. After this week's Windows 11 update, the scanners will not work. When you open the Capture On software, it says it can't find the scanner and to check all cables. I h...

krisgo by Apprentice
  • 2262 Views
  • 5 replies
  • 0 likes

Resolved! CanoScan LiDE 25 Windows 11 Driver Availability

It seems there is no driver available to connect my Canon scanner (CanoScan LiDE 25) with Windows 11.Would the driver for Windows 7 maybe work?Is there a way to get around this problem? It is a very nice scanner. 

Susan19 by Apprentice
  • 8293 Views
  • 7 replies
  • 4 likes

CanoScan 8800F Trouble installing drivers and software

On Canon's support page for the 8800F scanner, there are downloads for the Navigator and the driver and menu.  However, downloading those on W-11 and installing them just gives a message that the driver needs to be installed.  So, the installer is ap...

Resolved! RS40 not found on Windows 11, version 24H2

 Ever since I updated to Windows 11, version 24H2, I get the following error message. It used to work fine before the Windows update, and it still works find on my Mac. So, it cannot be a cable or connection problem. Please help. 

RS40 error message.png
dmin61 by Apprentice
  • 2027 Views
  • 5 replies
  • 0 likes

Resolved! Canoscan 9000F MKII Autoscan button not working

Hi, Couple of days ago I bought a new Canoscan 9000F MKII. My OS is Windows 10 Pro. After set up, I started scanning and the auto button scanned the photo, and thereafter the My Image Garden popped up. So far so good. But this morning the auto scan b...

Danker by Apprentice
  • 11320 Views
  • 9 replies
  • 0 likes

CanoScan LiDE 400 USB cable compatibility

Hello, the USB cable that comes with the scanner is too short. Can I replace it with this cable?[Replaced link with screenshot to facilitate conversation]

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vwright by Apprentice
  • 924 Views
  • 1 replies
  • 0 likes

imageFORMULA RS40 not connecting

I have a imageformula RS40 that's not connecting for me. I'm getting a "cannot find scanner check the power and cable" message.- I checked the device manager, drivers are up to date and appear to be connected. - Made sure the USB cable is connected, ...

bear211 by Contributor
  • 3544 Views
  • 12 replies
  • 0 likes

CanoScan LiDE 400 Banding

My CanoScan LiDE 400 has recently started to scan color images (CD album covers specifically) with horizontal banding, that seem to have a slight reddish cast to them.Has anyone seen this? Is there a fix? My drivers are up to date.You can see how obv...

Mozart - The Weber Sisters – Sabine Devieilhe.jpeg
MrReeee by Apprentice
  • 708 Views
  • 1 replies
  • 0 likes

Resolved! CanoScan LiDE 110 - unclearable error message

My scanner issues an error message stating that the shipping lock is on. It isn't, but I try to clear the alleged problem by pushing the slide to the locked position, then back to the open position. I then reset the scanner and it works for a while, ...

piolenc by Apprentice
  • 2575 Views
  • 4 replies
  • 0 likes
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