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Canon Lide 400 Scanner Bleed/Distortion Issue

Hi,I bought a Canon Lide 400 scanner earlier this week and have scanned about 6 documents with no problems. When I came to use it today however, it's started to distort images on one side (example below), almost as if the image is bleeding off the si...


Canon DR-M160ii - Double Feeding error

Greetings!I have a user with this scanner. She is trying to scan a page with a sticky note on the page. She says that it was working before but now if gives a double feeder error. It's there a way that I can turn that feature or setting off. I would ...

ojesusmp by Apprentice
  • 0 replies

CanoScan 9000F - macOS Monterey 12.6.3 compatibility

I have a CanoScan 9000F scanner that is in perfect working order. Today, I tried to use its software on a relatively new MacBook Air and discovered that this scanner uses 32-bit technology (whatever that means) and will not work with the MacBook Air ...

NNG by Contributor
  • 14 replies

CanoScan LiDE 120 & LiDE 220 Nothing happens when I try to scan

Hello i have 2 scanner (lide 120and lide 220)both works fine on other computers but not working on my asuse h510 motherboardAfter installing the driver everything is normal i can see the scanner icon on device and printer and the driver software run ...

Canon Scanner 9950f colored lines in scans

I have a Canon 9950f scanner that has been working great for many years. I have used it off and on, sometimes going for years without using it. However, today when I tried to scan an image, it filled the image with rainbow-colored lines. The lines do...

CanoScan LiDE 25 Windows 11 Driver Availability

It seems there is no driver available to connect my Canon scanner (CanoScan LiDE 25) with Windows 11.Would the driver for Windows 7 maybe work?Is there a way to get around this problem? It is a very nice scanner. 

Susan19 by Apprentice
  • 4 replies

CanoScan LiDE 500F with Windows 11 - Can Not Scan

Hello,  I have a CanoScan LiDE 500F scanner which I've been using for many years with a Windows 10 (64-bit) laptop.  Recently I bought a new laptop - Windows 11, and after installing the Canon software from the original media, I found that the scanne...

Bob29 by Apprentice
  • 4 replies

CanoScan LiDE 500F with Windows 7 I know it's old but...

Like another user, I have my trusty 500F, and also I have a LiDE 20, but I am getting various incompatibility messages, not recognizing TWAIN and drivers not installing etc.Is there really no way to keep using this scanner with Windows 7 64 bit ?It s...

PeterNZ by Apprentice
  • 1 replies

Resolved! ImageFormula R10 & ONTOUCHL.exe not functioning

Recently, I've had 2 employees that are unable to use their ImageFormula R10 Scanners. The scanner shows up as USB drive (e.g. E:/ or D:/) which is normal. But when trying to run CaptureOnTouch Lite (ONTOUCHL.exe) as usual, I get an error message "An...

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