My CanoScan LiDE 400 has recently started to scan color images (CD album covers specifically) with horizontal banding, that seem to have a slight reddish cast to them.Has anyone seen this? Is there a fix? My drivers are up to date.You can see how obv...
Where can I find updated web announcements for this issue? To Users of the imageFORMULA CR-Series Check ScannersThank you for using Canon products.An issue has been detected that impacts the imageFORMULA CR-Series Check Scanners when Microsoft’s Win...
My scanner issues an error message stating that the shipping lock is on. It isn't, but I try to clear the alleged problem by pushing the slide to the locked position, then back to the open position. I then reset the scanner and it works for a while, ...
I have the older Canoscan9000F scanner which is in excellent condition, however I have not used it for a while. I recently found some negatives I would like to scan. There doesn't appear to be software available from Canon now to do this but I seem t...
We have a Canon DR-2110 scanner that is about two years old. The scanner is showing an error message on the screen intermittently. The error says: HARDWARE ERROR #E032 Is there something I can do here to resolve that, or do we need to schedule a serv...
I just purchased a ImageFORMULA RS40 scanner. I followed the software install directions and all was going well till I turned on the scanner and the CaptureOnTouch software tried to execute. I am running MacOS Sonoma 14.6.1. The error message that wa...
Followed all directions for installing and can not get it to work. Error message is: On Clicking on Captureontouch on software appls get "Cannot Find Scanner". Check of installed hardware shows it is installed and working. Help ?? Thanks Dave
Hello,I had reassurances that my new scanner would have proper TWAIN drivers to work with my new iMac running MacOS12. Nothing happens when I plug the printer in and I've downloaded several times the driver you have on your support page. What am I ...
Hey, for the replacement of our current scanner, the DR-S350NW came into consideration. We need a scanner that can write compressed TIFF (300dpi, 24bit color) directly to SMB shares with no PC. The manual does not give any information on the compre...
Hi my scanner dr-x10c turn on and display error e46 on screenSomeone can help me
I have an older DR-6010C and have been using the TWAIN driver only. Now need to install and use CaptureOnTouch. Can't find the program download on the drivers and download area in support. Am I missing something? Where can I download and install the ...
Hi, I recently acquired a Canon Canoscan 5600F flatbed scanner that I wish to use digitizing some 35mm slides. When I down loaded the available driver from the Canon web page, I got the message that it wasn't compatible. I'm suspecting ...
I was unable to connect my Lide 120 to my new Macbook running Sequoia 15.1. I downloaded the Canon IJScan Utility2 and got that message. I got that message with everything I tried downloading from the software and drivers section. What should I do...
Lately I have been unable to use my CanoScan LiDe 300 more than for one page, and then only by using the AutoScan function. Also, I successfully downloaded the IJ Scan Utility but can't get a shortcut to work. I'm using Windows 11. BTW, I've used Can...
After working well for four years, my LiDE 400 stopped in the middle of the scan and would not restart. Canon IJ Scan Utility Light v4.1.2 blinks up "please wait momentarily" and then never scans. MP Navigator EX 4.0 says "Cannot communicate with sca...
