I have a brand new CanoScan Lide 400 on my clean, well-running Windows 11 Home (White-box) PC. I downloaded and installed the latest "U Scan Utility", and use ScanGear to scan checks (one side at a time). The first few uses after a reboot work grea...
Can someone please confirm whether or not Canon will ever release an updated CaptureOnTouch update to work with Sequoia on Mac? I need to know whether to throw this thing in the trash or not. I'm about to buy a different brand out of pure frustration...
Our company purchased a couple of scanners a few months ago and are employees need additional training to be able to deploy in the daily work the features of the machine which drove us to purchase them. Canon offers technical support but not trainin...
Hello, My first post here, I hope someone can help. I purchased a Canoscan LiDE400 scanner five months ago and it has worked fine...until today. Now, after each scan, the speed of the scanner arm resets much slower (the scans themselves are the same ...
I bought a new Canon CanoScan LiDE. Despite the description saying it's compatible with Windows 11 it is impossible to install the scanner software due to repeated installation failures. Resetting the device (Dell XPS13) I tried to pair it with did n...
Works perfectly in the standard windows Scan program, and in a couple 3rd party ones I've tried, but these all only offer a maximum of 600dpi. I know about how to access the driver through MP, but whenever I try it gives the "scanner is warming up" m...
I have a 2 week-old Canonscanner LIDE300 That is producing scans with a purple horizontal stripe along the edge. Is this correctable or do I just return it? It's very faint and I could probably live with it but I use the scanner for art. I would ra...
I purchased a new Surface Pro laptop and I have been trying to connect my Canon Image FORMULA R40 scanner to it, I have adjusted the WIA to automatic and run multiple times. I understand there is supposed to be a fix for this issue. However when d...
Hello - once I upgraded my computer to Windows 11, the LJ scan utility disappeared from the applications menu. I reinstalled the utility, but it still does not appear. Any ideas?
Hi community and #TeamCanon (#CR-150).I have an CR-150 check scanner, the driver in the website is the version CR-150_120_DriverV.1.2.11709.20001SP3.However I understand there is a new version 1.5.2017.412 for Win 11.Can someone help me by pointing...
I have a new ASUS ProArt P16 that crashes as soon as I plug in my CanoScan 9000F Mark II. Is there any remedy for that? Thank yuo for any advice.
If your ASUS ProArt P16 crashes when connecting a CanoScan 9000F Mark II, the issue is likely driver or USB compatibility. First, remove any auto-installed drivers via Device Manager and reboot. Download Canon’s last Windows 10 driver, then install i...
I am using CaptureOnTouch V5 Pro with a DR-C230 scanner on a Windows 11 pc. Only when saving as PDF, the software automatically rotates the document to match the orientation of the scanned text, by adding margins from all sides and altering the dimen...
Hey Cannon group, was wondering if Capture Perfect software has an update to work with Windows 11? We have been using Capture Perfect 3.1 with windows 10 and has worked perfectly but cannot get it to work with Win11. This will be used with a fujitsu ...
August 2025 - I have a 9000f mkii scanner that I love, had forever, maybe a dozen years. Hooked up to the same computer, same operating system, and all of a sudden the buttons on the scanner don't work. I can still scan from the Canon Utility or Im...
