I'm starting a new thread, since Canon people popped in once or twice on the prior one and seem to have ignored it since then.I have a Canon R40 ImageFormula scanner. A few months back, it stopped working. The included software wouldn't work. Said it...
I have loved my R40 scanner, but now it won't work. I use the Canon-supplied software, both the driver and the CaptureOnTouch software. Recently, when I've tried to use it, I get "An error has occurred with the TWAIN driver. [Error: 80FF0001]" and th...
I'm frustrated by Canon not caring. Yes, Windows updates undercut their software & scanner, but improve your software for the machine you sold me. Stand behind your product, Canon! With that said, I reached out to a friend who used to work for Canon ...
I hope you continue to have good luck. I've had it work on occasion, but not now. Even after a reboot, I'm getting the TWAIN error. I hope Canon knows this is costing them business. I need a new photo printer and was looking at one of theirs. It look...
Once again, it's not working. Same TWAIN error. Any chance, months into this, Canon might actually come up with a remedy? I really don't care if the poor software is your fault or Microsoft's fault, Canon. I paid you for a scanner that worked for a b...
It may have been triggered by Microsoft, but the driver that isn't working is for my Canon scanner. I downloaded the new Canon software, and it's still only working part of the time. I paid Canon a few hundred dollars for a scanner that worked for a ...