yeah... I got there too. What a waste of time and effort. I also tried their DR Scanner patch, which they swear works. Nope. It worked for a day.$350 bucks! Geeeez. I have returned the **bleep** thing and I have removed Canon from my list of acceptab...
I have the same. I've patched as instructed. No avail. Wiped the installation and started over. Did not help.The is really **bleep**ty software. There's just no excuse for this level of incompetence. I am returning the scanners and cancelling my corp...