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Resolved! CaptureOnTouch V5 Pro - Auto rotation issue with PDFs

I am using CaptureOnTouch V5 Pro with a DR-C230 scanner on a Windows 11 pc. Only when saving as PDF, the software automatically rotates the document to match the orientation of the scanned text, by adding margins from all sides and altering the dimen...

evrena by Apprentice
  • 1609 Views
  • 2 replies
  • 0 likes

Capture Perfect for Windows 11

Hey Cannon group, was wondering if Capture Perfect software has an update to work with Windows 11? We have been using Capture Perfect 3.1 with windows 10 and has worked perfectly but cannot get it to work with Win11. This will be used with a fujitsu ...

Resolved! CanoScan 9000F Mark II scanner buttons no longer work

August 2025 - I have a 9000f mkii scanner that I love, had forever, maybe a dozen years.  Hooked up to the same computer, same operating system, and all of a sudden the buttons on the scanner don't work.  I can still scan from the Canon Utility or Im...

marksal by Apprentice
  • 1277 Views
  • 3 replies
  • 0 likes

CaptureOnTouch V5 Pro - unable to add page from file

Hi all. I have been using v5 pro for some time and would like to add page from file during scanning process. When I try to use that option I get error message that function is not installed. What am I missing? Thanks in advance. I

Ivan_C by Apprentice
  • 1213 Views
  • 2 replies
  • 0 likes

CaptureOnTouch V5 Pro not detecting zone?

The scanner is a DR-C240 but I don't think that matters, just fyi.The software works great....except for one issue.  I have set a zone to read a 6 digit number.  I want that number to be part of the filename.  Scanning does/will not detect the conten...

Settings for Captureontouch v.4 with ImageFormula R40

I loaded the Captureontouch v.4 that came with my ImageFormula R40 scanner and cannot figure out where they've hidden all the functions. I want my old Canon Software back!!How do I set it for duplex, simplex or ignore blank page? The only setting I s...

mgboddy by Apprentice
  • 1459 Views
  • 1 replies
  • 0 likes

Canon 300 and 400 LiDE scanners not working ChromeOS

Dispite tons of videos showing people installing the LiDE 300 on youtube on Chrome early in 2023, it doesn't seem to work any longer always identifying the units but asking for additional software to function or a .ppd file I learned canon doesn't us...

Toqom by Apprentice
  • 8832 Views
  • 4 replies
  • 2 likes

never buy canon again

they cut off support, and you can't get drivers.  making the device unusable.  will never get another canon anything again.

Windows 11 driver for DR-C125 Scanner

I just installed Windows 11 home.  I cannot find any Driver for the DR-C125 Scanner for Windows 11.  Does anyone know any options I might have to continue using the scanner? 

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