Hi, We are encountering an issue with the default installation of the Canon P215II and its TWAIN drivers. By default, the installer places the 32-bit driver files in C:\Windows\twain_32\Canon Electronics, but our environment is 64-bit only. We need a...
I’d like to request an upgrade to CaptureOnTouch V5 Pro that enables customizable keyboard shortcuts for key editing and separation functions during post-scan processing.These features would drastically improve workflow efficiency by reducing relianc...
I have a Canon imageFORMULA R40 scanner and I can't figure out how to scan directly to my Adobe cloud storage. I'm using an HP laptop with Microsoft windows. Thank you.
are there any cannon models that work with windows protected print?
My scanner is giving me this message each time I try to scan. "Cannot find scanner. Check the power and the cables." I have tried plugging it into new outlets, using a different USB connecting cord, and I have removed the CaptureOnTouch V4 software a...
After performing a factory reset on a DR-G2140 there is residual data data that does not get deleted on the SD card that can be viewed via a hex viewer program. Is the a way to format the SD card and reinstall the firmware so information is not left ...
I just got CanoScan LiDE 400 and connected it to Macbook Pro M3 Max with Sequoia 15.4 and latest 2025 version of IJ Scan Utility Lite 4.1.2 for Mac. Software sucks. I attached the scanner and IJ Scan would not recognize the scanner. I had to manua...
I don't know what I am missing something; how do I save documents to different folders with unique names with the image formula R40? Tried to do what the instructions said and now getting an error of "Could not confirm storage location. Check if path...
Years ago I started scanning film negatives. I was interrupted, and only recently got back to the task.The machine said it needed software updating. I did so, and in the process saw something that I took to mean that the scanner was not compatible ...
I have a Canon DR-2020C color scanner and can not find drivers that work with MacOS 12.7.4 Monterey after i upgrade mu iMac. What to do?
Hi everyone,I’ve been using the Canon Image FORMULA scanner for a while now, and I’ve noticed that the scanning quality has started to deteriorate recently. The scans are coming out blurry or with noticeable lines, especially when scanning documents ...
When installing the Image-formula Scanner Software upon first purchase, the product comes with a couple of pages of instructions. On these instructions is a weburl to the specific drivers for this model scanner. I'm unsure of the other models but I k...
Hi, we are looking at purchasing check scanners. All we want to do is scan the checks that we took in for the day. No need for remote deposit or anything like that, only interested in saving the images. Do the Canon check scanners come with software ...
We are using these scanners at a hospital. Every time they scan within the EMR, the image is being triplicated onto a single page. For example, they will scan an insurance card. That image will show up 3 times on a single page (1 image in blue, 1 ima...
