CanoScan LiDE 400 Software setup halted by error message

[roflaherty24]

Hello, 

I was wondering if I could get some help. I have recently bought the CanonScan Lide 400. I have tried to download the software from Canon ij.manual.canon. However the download is telling me that the software is being used by other user and wont let me open the download. My laptop is using the MacOS Sonoma. 

 I look forward to your help,

Rebecca. 

[Patrick]

Hi roflaherty24,

To use your CanoScan LiDE 400 with your Mac, once you connect the USB cable, the drivers will be installed automatically and your scanner will be ready for use.

If you wish to use the IJ Scan Utility Lite, it is available for download from the Support Page of your LiDE 400.

To access the downloads for your scanner, please use this link:

https://www.usa.canon.com/support/p/canoscan-lide-400#DOWNLOADS

For information on how to use your scanner, please use this link to the online manual:

https://ij.manual.canon/ij/webmanual/Manual/All/LiDE%20400/EN/CNT/Top.html

Did this answer your question? If so, please click the Accept as Solution button so that others may find the answer as well.

[roflaherty24]

Hello, 

Thank you for your reply. When I connected my scanner to my mac nothing downloaded, so I tried adding scanner to my printers and scanners on my system settings but the scanner is not responding to me trying to scan work that way however the laptop is picking it up so I think the scanner is working. 

However, I have tried to download the drivers again through the first link and its telling me the same thing before, a error message saying the programme is in use. 

[roflaherty24]

Hello Patrick, 

I just want to say thank you for your help - but I have managed to get it working! Now I can scan all my polaroids for my zine! 🙂 

Thank You! Rebecca