I recently bought an ImageFormula R10 and have been trying to make sure I have the latest software, presuming there are any updates available.I know it comes with the built-in OnTouchLite sofware, but in browsing the Canon site for information, I've ...
I've had my Canoscan Lide 300 since the pandemic started. Love it, simple to operate. My computer runs Windows 10.I don't use it every day, usually I just attach it when I need it then return it to its box. I set it up 2 days ago, used pdf , auto s...
I can only scan one page at a time using the utilities software. It does not ask if I want to scan another page.
CanoScan 9000F, Win 10/64 Pro 22H2. 32GB RAMMPNav: mpnx_3_1win-3_15-ea23_2.exeScanGear for CanoScan 9000F 64-bit sd68-win-9000-f16.0.5-ea34.exeTrying to scan slides at 9600 bpi, the reason I have this scanner. Scan fails with: "Unable to scan. Ima...
I rebuilt my PC over the weekend as the hard disk was failing, and now the scanner driver won't detect the scanner during installation. I can see the scanner in devices, but no matter what I do during the driver installation, it won't recognize the s...
DR-C225 scanner USB connected to a Windows 11 pc, when using the attach to E-mail function it throws "The request was aborted" error. CaptureOnTouch Plug-in for Mail(1.0.5459) is installed. Checked that Outlook is the default App for mail; any sugges...
I have a Canon Microfilm Scanner 300 (M31022) and a Canon Fileprint 250 printer. The two devices seem to be communicating because when I power on the scanner, the printer lights up and makes noises. The scanner works well overall. I am trying to prin...
My company currently uses the P-215 to scan documents and ID cards into our application using a TWAIN scanning interface. Some of our customers also use the CaptureOnTouch software for other purposes. The issue is that every time a user loads an ID ...
Hello, I am attempting to scan objects that are placed in transparent boxes, and are therefore a few millimeters above the window of my LiDE 400. My issue appears to be the same as this unresolved one: https://community.usa.canon.com/t5/Scanners/Cano...
We keep getting the error code J051, Sensor not clean. We have cleaned all sensors multiple times, and turned the scanner off and back on also. I've looked around on the internet and saw a few posts saying that there is an issue with the recessed lig...
Our 7550 was having trouble pulling pages through so I replaced the rollers. Now it won't pull them at all. It starts to, then it sounds like the page is getting stuck on something, possibly the retard rollers, then I get the message that No page was...
My company is looking to buy a "dumb" scanner that has no wifi/bluetooth capabilities and this looks to be a strong contender. The only thing that we have been unable to find documentation on is whether this piece of equipment has non-volatile memor...
Just bought the Canoscan LiDE400 and I do understand about changing settings but no matter what I do, it saves everything as a PDF which I dont want or need. This happens regardless of whether I use AUTO or any of the other buttons. I also have an ...
It used to be that in powering up this scanner (by inserting the USB cable), the software would automatically launch. Now it opens up a folder with the program (D:\Ontouchlite\Ontouch.exe) and I must double click on it to start it. Is there a way t...
I have a CanoScan LiDE 300 and on every scan middle of the scan appears a shadow. I've cleaned the cover and the platen, but there's not much out there on this particular problem. Will you pls suggest me to solve the issue.Thanks.
