I have a problem with my new canon lide 400.
The images I scan are skewed. The skew is related to the orientation of the image in the scanner. I performed several tests.
I have used Vuescan and IJ Scan Utility.
I really appreciate any help you can provide.
Is the scanner installed on a Windows or MacOS computer?
We look forward to your reply.
If you would like assistance in real time with this issue, you will need to register your Canon gear HERE to access additional support options.
Please disconnect the scanner from your Windows computer and then delete the scanner from devices and printers. Once the scanner has been removed, please restart your computer.
After the restart, please click HERE and download/install the CanoScan LiDE 400 Scanner Driver Ver.1.01. Make sure you leave the usb cord disconnected until a message appears in the installer asking you to connect it.
Once the scanner is installed, place a document or photo on the scanner glass and try to scan again.
If the issue persists, please contact our support team for service options. You will need to register your Canon gear HERE to access additional support options.
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The download referenced above supports windows 10/11
Windows 10 (32bit)
Windows 10 (64bit)
Windows 7 SP1 or later(32bit)
Windows 7 SP1 or later(64bit)
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