09-22-2023 03:41 PM - last edited on 09-22-2023 03:44 PM by Danny
Hello, I use the 9950F flatbed scanner and I had to change out computers. The one that I will be using is a Windows7 OS and I have lost my install disc. I tried the downloads that Canon offers, but they did not work. I tried contacting Canon, but that did not work as the scanner is no longer supported. So I am hoping that someone out there in the Canon world has a disc that they are not using or that someone is able to make a copy for me so that I can use my scanner. Sadly at this time, I am unable to afford a new one, so this is pretty much my last act of desperation!! Any help or suggestions would be greatly appreciated.
Thank you, Dwayne
09-23-2023 11:48 AM
If no one can help you with your request, VueScan by Hamrick Software has drivers for most Canon (and other) scanners.
I use their software with a Minolta scanner that was last support on Windows XP by the manufacturer.
09-23-2023 02:04 PM
Greetings,
The 9950F is 22 years old
Windows 7 drivers are available for the 9950F here:
Canon Support for CanoScan 9950F | Canon U.S.A., Inc.
You said "they didn't work for you". This might indicate a problem with your operating system. Microsoft no longer supports Windows 7. Like the printer, it too is end of life.
A fellow user @jrhoffman75 has provided an alternative. VueScan.
If neither of this options work for you, it might be time to consider a replacement. Canon has an upgrade program.
A specialist can be reached at 866-443-8002 Monday through Friday from 9am to 9pm (ET), excluding holidays.
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
09-23-2023 03:16 PM
I agree that your problem may be Windows 7. I'm not a shill for Microsoft. You really need to get off 7. It is now way out of the mainstream supportwise in many ways.
I have a CanoScan 8800F that was not "supported" past Windows 8.1. I was on Windows 10 when I acquired it. I tried the Win 8.1 driver and it worked perfectly. Now I am on Windows 11, and the 8.1 driver also works perfectly.
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
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