09-14-2023 10:14 AM
We have a DR-G1130 and all of a sudden the paper stopped feeding, everything is acting like it is working but the papers will not feed through. This happened once before several years ago and I can no remember what happened to fix it. I have replaced all the rollers and the separation plate.
please help!!!
Tina in Tennessee at Zimvie
09-14-2023 10:16 AM
Thanks for joining the conversation, Tina!
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Thanks and have a great day!
09-19-2023 12:59 PM
Hi,
Since you have replaced the rollers and the paper still wont feed, it is recommended that you call our Enterprise & Desktop Solutions Divisions at 1-800-423-2366 Monday-Friday 9:00 am to 8:00 pm ET, excluding holidays.
We look forward to hearing from you.
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