CANON DR-G1130 - PAPER STOPPED FEEDING

[twallace]

We have a DR-G1130 and all of a sudden the paper stopped feeding, everything is acting like it is working but the papers will not feed through.  This happened once before several years ago and I can no remember what happened  to fix it.  I have replaced all the rollers and the separation plate.

please help!!!

Tina in Tennessee at Zimvie

[Danny]

Thanks for joining the conversation, Tina!

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Thanks and have a great day!

[ArthurJ]

Hi,

Since you have replaced the rollers and the paper still wont feed,  it is recommended that you call our Enterprise & Desktop Solutions Divisions at 1-800-423-2366 Monday-Friday 9:00 am to 8:00 pm ET, excluding holidays.

We look forward to hearing from you.