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Professional Print and Layout won't print

timshapiro58
Apprentice

Professional Print and Layout will open as a plug in or stand alone.  But it will not print.  Receive an error message Standby...    Canon pro pixma 300.   Lightroom when a plug in. Mac.  Sequoia.  Most recent P&L download.  Most recent driver.  Will not work when printer is plug in directly, not just wi fi.   I do see in printer in P&L the printer IP does not match the IP on the printer but I can't figure out how to change the printer in the P&L software.   The old Printer Pro software works fine on my Pixma 100  Thanks for any help.

4 REPLIES 4

jrhoffman75
Legend
Legend

If no one responds here you could try Canon support at 1-800-OK-CANON.

John Hoffman
Conway, NH

R6 Mark III, M200 (converted to infrared), RF lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

timshapiro58
Apprentice

Thanks for the Canon support number.   

DerrickL
Authority
Authority

This is the response from our MAC guru here when helping with this same issue a year ago: 

You can easily assign the printer a static IP address on all routers (except starlink).   I'd go a step further and remove it from printers and scanners applet in Mac OS.  Use the minus key (-).  Restart your system and then install it as an IP printer using the address you assigned in your router.

In the add printer dialogue use the globe icon which is just to the right of the printer icon.  Specify the IP address as the destination.  You will note that the printer name dialog (below) will populate with the same IP address.  This field is editable, give your printer a friendly name something meaningful to you.  Select the printer driver in the drop-down below that you already have installed.

This will accomplish several things.  First, it will ensure that the printer always gets the same IP address on your network regardless of how often it's used, whether it goes to sleep or is turned off for an extended period of time.  Print jobs sent from the computer where it is installed will always use this IP address as the destination.  Further, any device that connects to the same network will always be able to find the printer at its statically assigned "destination IP".  This ensures a persistent and reliable connection.  Best of all this only has to be done once, set and forget.  

 

DerrickL_0-1784821184749.png

 

~Rick 

Along with this hint about PP&L :

PPLM may be caching the old IP. Try removing and re‑adding the printer, or assign it a static IP via your router to keep it consistent. 

Rick, thanks for info.  Thorough!   And appreciated.  I'll go to work.  

ts

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