I don't think this is the printer itself. It appears to be a windows 11 issue, but none of their tech hints and procedures will work. The printer is connected by USB, and it appears on my client pc but it cannot be accessed, there is an error. I thou...
It may be caused by a part that has unattached itself, take a flashlight and check the inside bottom of the printer closely, see if anything, a spring, white plastic lever, is down there somewhere, but since the printer is new, you may want to see if...
