cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Cannot make MG3620 a Win 11 network a shared printer.

DerrickL
Rising Star
Rising Star

I don't think this is the printer itself. It appears to be a windows 11 issue, but none of their tech hints and procedures will work. The printer is connected by USB, and it appears on my client pc but it cannot be accessed, there is an error. I thought maybe someone here can offer some help. 

5 REPLIES 5

shadowsports
Legend
Legend

Greetings ,

When you access the printer properties, what error message are you receiving? 

Share a printer as a network printer - Microsoft Support https://share.google/e9Cx8zpeyZyoVOW6R

 

~Rick
Bay Area - CA


~R5 C (1.0.9.1), ~R50v (1.1.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

DerrickL
Rising Star
Rising Star

0x00000709 Thanks for your reply. 

shadowsports
Legend
Legend

Greetings,

This is a windows error, not something generated by your printer.  It usually means windows is managing your printer(s) and that you already have a default printer assigned.  Try turing this feature on or off and restart your system.  They try to share the printer.

shadowsports_0-1757543109845.png

shadowsports_1-1757543158727.png

 

~Rick
Bay Area - CA


~R5 C (1.0.9.1), ~R50v (1.1.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

DerrickL
Rising Star
Rising Star

All standard file and print sharing options are turned on, host unit group policy edit options to use a shared printer are on (cannot edit group policy on a Windows home pc by default) as well as any registry changes. Still cannot use the printer on the Windows 11 home client. The printer is attached to a Window 11 pro pc.  This apprers to be an issue that has no easy to find fix at all.  Maybe  a wireless printer or use a print server, or buy an ethernet printer might function, but I have an idea they will not work either if you have to set it as a shared printer as oppose to all pcs seeing it as a native printer. There are multiple complaints about this on many Windows tech help sites. 

DerrickL
Rising Star
Rising Star

Solution sharing   printer connected by USB to Windows 11 PRO, and I assume Windows 11 Home as well, network file and print sharing password must be enabled. As soon as I did that, I  was able to sign on to the pc  with the printer from the client pc, I was able to install the printer and it downloaded the driver from the server. All other fix attempts suggested here and on windows tech forums were unsucessfull and many of the changes suggested caused other problems in the process. Some of those problems were quite troublesome to repair, such as losing sign on to the Microsoft store. I know that seems unrelated but believe me you don't know the half of it. My event viewer filled up with warnings, and errors caused by registry changes, group policy changes and services changes that were the "fix" for this issue. Point of emphasis, this was not a Canon printer issue, it is a Windows 11 issue. I have come to the conclusion that Windows 11 is quite buggy, more than 10 is now. 

Holiday
Announcements
12/15/2025: New firmware update available for EOS C50 - Version 1.0.1.1

11/20/2025: New firmware updates are available.

EOS R6 Mark III - Version 1.0.1

EOS R3 - Version 2.0.0

EOS R1 - Version 1.2.0

EOS R5 Mark II - Version 1.2.0

EOS R5 - Version 2.2.1

PowerShot G7 X Mark III - Version 1.4.0

PowerShot SX740 HS - Version 1.0.2


10/21/2025: Service Notice: To Users of the Compact Digital Camera PowerShot V1

10/15/2025: New firmware updates are available.

Speedlite EL-5 - Version 1.2.0

Speedlite EL-1 - Version 1.1.0

Speedlite Transmitter ST-E10 - Version 1.2.0


07/28/2025: Notice of Free Repair Service for the Mirrorless Camera EOS R50 (Black)

07/24/2025: New firmware updates are available.


07/23/2025: New firmware updates are available.

EOS R5C - Version 1.1.1.1

EOS C80 - Version 1.0.3.1


7/17/2025: New firmware updates are available.

EOS R7 - Version 1.7.1

EOS R10 - Version 1.7.0

EOS R8 - Version 1.5.0

EOS R50 - Version 1.4.0

Powershot V10 - Version 1.4.0

Powershot V1 - Version 1.1.0

EOS R50V - Version 1.1.1


05/21/2025: New firmware update available for EOS C500 Mark II - Version 1.1.5.1

02/20/2025: New firmware updates are available.

RF70-200mm F2.8 L IS USM Z - Version 1.0.6

RF24-105mm F2.8 L IS USM Z - Version 1.0.9

RF100-300mm F2.8 L IS USM - Version 1.0.8

RF50mm F1.4 L VCM - Version 1.0.2

RF24mm F1.4 L VCM - Version 1.0.3


01/22/2024: Canon Supports Disaster Relief Efforts in California
01/14/2025: Steps to resolve still image problem when using certain SanDisk SD cards with the Canon EOS R5 Mark II