Connection issues with MF662CDW on Eero Wifi 7 Mesh

[CurtisE]

This morning when trying to print I was not able to reach the printer on my network.  It showed that the printer was connected, I could see it connected on my network but nothing would reach the printer when printing.  

I tried to restart the printer, but it did not work.  

I do have the printer set for a static IP because I was having issues printing when it change IP addresses.  

Any help as to what to troubleshoot would be appreciated.  I have since gotten it to work by kicking it off the network and letting it reconnect, but at this point I have issues every time I try to use the printer and this will simply not suffice as a working solution.  

Regards,

Curtis

[DerrickL]

Do you have the auto off setting enabled for your printer? Your printer has an ethernet port, and you could wire it directly to your Eero Mesh access point. I have my pc wired directly by ethernet cable to my Deco mesh access point which talks to the main unit downstairs. Both of my Canon printers, and Epson photo scanner are wired by printer cables to a USB hub connected to my Windows pc. I do not have any connection issues.  

[shadowsports]

Greetings,

Since the printer makes a successful connection to your eero mesh network, I assume you have a dedicated 2.4 GHz broadcast that uses WPA2 encryption.  Many of the newer eero systems come pre-configured for WPA3 only.

Are you setting a static IP for your printer on your eero mesh router?  This is the single source of truth on your network.  No changes need to be made on the printer.  It will accept the static IP assignment from the router.  

I also recommend that you install the printer as a TCP/IP device on your computers.  From a network perspective It doesn't matter what connection method you use.  If configured, the router will provide the same IP regardless of the connection method ethernet or wireless. For streaming, a wired connection offers better performance (higher bandwidth, less overhead). With printing, the difference between these two interfaces is negligible since the bandwidth needed for printing is low.