Printer Software & Networking
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PIXMA TS8360a How to forget wifi network

I was connecting the wifi to my laptop however the printer turned off before I was able to input the password and now I cannot access the network as the password was not submitted. Resetting doesn't work it keeps asking to input password but I don't ...

eraik59 by Apprentice
  • 240 Views
  • 3 replies
  • 0 likes

PIXMA MG3620 Cannot connect via smartphone...

Hi! We recently purchased Cannon Pixma 3620. I cannot get me phone to connect. See the screenshots in sequential order...It would not pick up the printer until I held down the WiFi button, pressed 'Color', and WiFi again... I entered my WiFi password...

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JNold5 by Apprentice
  • 436 Views
  • 2 replies
  • 0 likes

Unable to set up PIXMA TS3522 on my iPhone

Hi.  I am unable to setup my TS3522 off my iPhone.  The instructions say that the Canon PRINT app will flash a Do you want to search? question which never appears.  I’ve followed the instructions up to this point (everything as expected) but I have n...

Motorrad by Apprentice
  • 299 Views
  • 1 replies
  • 0 likes

PIXMA G7020 keeps going offline

My G7020 keeps going offline.  I followed the instructions provided by Canon and hopefully changed the IP address to static.  Printer still went off line.  This just started happening this week.  Could I have a bad printer or modem/router from comcas...

drcsue by Contributor
  • 1043 Views
  • 3 replies
  • 0 likes

New MAC cannot find PIXMA MX490

New MAC running Sequoia 15 cannot find Pixma MX490 printer. Have validated printer is connected to local LAN on wifi (my windows computer has no issues finding it but then all the drivers and software packages are loaded on it. I have gone to cannon,...

PIXMA MG3620 - Driver Installation Failure

I just got a Microsoft Surface with Windows 11.  I am able to download the printer : Canon MG3620.I have the link for the download of the driver, but every time I go thru the process I get "Installation Failed". I've restarted the Surface multiple ti...

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