Printer Software & Networking
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Printer IP Address

Recently I changed my internet service from Bell South to Comcast.  Now I cannot print from my iPad with my MG3122 printer.  Contacted comcast, they say they need the IP address to help me.  How and where do I go to get my IP address?

hesshaus by Apprentice
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  • 2 replies
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Missing print options

It makes no sense, please help!I have a Pixma MG8220. I have no way to print two sided documents or print in black and white B&W when connected via USB. These options ARE available if I connect via wireless. Worse yet, PDF documents won't offer these...

DougR by Apprentice
  • 7163 Views
  • 3 replies
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Can't scan to computer from MX470 printer

Hi, I have a Canon mx470 and I was previously able to scan to my computer from the printer, but it no longer shows my computer as an option to scan to. It does show my wife's computer and lets me scan to it, but not mine. Also, I AM able to scan to m...

ajc100 by Apprentice
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  • 2 replies
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mx870 locked and will not respond

My MX870 printer will not respond.  I cannot turn it off, nothing.  It currently gives the Standard Copy message and has the blue circles around black and color.  Yellow light is on at Copy option.   I tried to turn it off but it will not respond.  

oasis508 by Apprentice
  • 3297 Views
  • 1 replies
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Getting started

New to the community? Here's some information to help you get acquainted:

Announcements

12/18/2025: New firmware updates are available.

EOS C400 - Version 1.0.4.1

EOS C80 - Version 1.0.4.1

XF605 - Version 1.0.7.1


12/15/2025: New firmware update available for EOS C50 - Version 1.0.1.1

11/20/2025: New firmware updates are available.

EOS R6 Mark III - Version 1.0.1

EOS R3 - Version 2.0.0

EOS R1 - Version 1.2.0

EOS R5 Mark II - Version 1.2.0

EOS R5 - Version 2.2.1

PowerShot G7 X Mark III - Version 1.4.0

PowerShot SX740 HS - Version 1.0.2


10/21/2025: Service Notice: To Users of the Compact Digital Camera PowerShot V1

10/15/2025: New firmware updates are available.

Speedlite EL-5 - Version 1.2.0

Speedlite EL-1 - Version 1.1.0

Speedlite Transmitter ST-E10 - Version 1.2.0


07/28/2025: Notice of Free Repair Service for the Mirrorless Camera EOS R50 (Black)

7/17/2025: New firmware updates are available.

EOS R7 - Version 1.7.1

EOS R10 - Version 1.7.0

EOS R8 - Version 1.5.0

EOS R50 - Version 1.4.0

Powershot V10 - Version 1.4.0

Powershot V1 - Version 1.1.0

EOS R50V - Version 1.1.1


05/21/2025: New firmware update available for EOS C500 Mark II - Version 1.1.5.1

02/20/2025: New firmware updates are available.

RF70-200mm F2.8 L IS USM Z - Version 1.0.6

RF24-105mm F2.8 L IS USM Z - Version 1.0.9

RF100-300mm F2.8 L IS USM - Version 1.0.8

RF50mm F1.4 L VCM - Version 1.0.2

RF24mm F1.4 L VCM - Version 1.0.3


01/22/2024: Canon Supports Disaster Relief Efforts in California
01/14/2025: Steps to resolve still image problem when using certain SanDisk SD cards with the Canon EOS R5 Mark II