We have a wifi connection to an MG6600 printer, and up till a few months ago all was fine. Since then our desktop PC (running Windows 7) has been unable to print, and meanwhile our laptop (running Windows 😎 will happily print.
When attempting to print from the desktop PC the job is queued, but the printer displays as Offline. If the printer is rediscovered it then appears Online, and will then print the test page and other documents. Once the desktop PC is shut-down and restarted the problem reappears. The MG6600 shows as the default printer, with a green tick, however is greyed out and Offline. Again, once the printer is rediscovered the MG6600 becomes a shap black image with a green tick and is Online.
Meanwhile the Laptop doesn't miss a beat. Can anyone help us fix this issue with the desktop PC please?
