My Canon PIXMA MG3620 won't connect to my Wifi network anymore, even though it was working fine before. Has anyone else had this problem or found a way to get it back online??
The MX360 is an old printer and as such Windows 10 often fails to automatically find it. Download Canon MX360 drivers from Canon website and install manually then add as a printer using 'devices and printers'.
As its happening with printing and copying I definitely think its a paper feed or sensor thing rather than a software issue. It's probably worth also having a quick look at your paper size settings on the printer itself as those spurious warnings abo...
Your printer is only a month old so it should most certainly not be having paper feeding problems! Let me know when you hear back from Canon supports as I feel this is something that should fall under a warranty claim and not a repair bill!
If wifi is working well it is probably the LAN port that has issues, or link negotiation is falling. You can try to set switch port to 100Mbos/full duplex directly rather than auto, prior to factory reset.
This seems more like a paper feed/exit roller issue than a printhead. Make sure to check for small bits of paper in the rear path, and lightly clean any reachable rollers. You could also try printing serveral pages from a differenet paper back, to el...
