Canon Community

chrispnw · 07-08-2026

I'm sharing this experience in the hope it reaches the printer software engineering/design team(s). I recently replaced my home wifi router, which changed the DHCP-assigned IP address for my PRO-300. When I tried to print via Professional Print & Lay...

chrispnw · 12-17-2024

Tech: PRO-300 firmware 2.0, MacBook Pro Sequoia 15.2, Professional Print & Layout 1.6.0Hi all--Has anyone else encountered the problem of only having "Manual Feed Tray" as their paper source? I've attached a screenshot of the dialog where I'd normall...

chrispnw · 07-09-2026

I agree that reserving the previous IP address in the router would have nipped all of this in the bud. It's still bad design to essentially hard code the IP address in multiple files without an apparent source of truth. FWIW, the new router defaults ...

chrispnw · 07-09-2026

Aha--I was going crazy trying to find the + and finally found it at the very top of the page, not in the substance of the page itself, which is where I was looking for it or some other feedback/contact method. I've now copy/pasted my post into the fe...

chrispnw · 07-09-2026

Thanks for your reply. I would love to provide feedback, but I see no mechanism to do so. The support page doesn't provide any feedback form as far as I can tell. Perhaps I'm missing something.I've submitted a form on the Contact Us page, but that wi...

chrispnw · 12-18-2024

With the help of Canon chat support, I was able to find the source of my problem. The Top Feed selection depends on the paper type selected. I had Baryta Photo Paper as my Media Type, and for whatever reason, the printer doesn't want to use the Top F...

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PRO-300 IP address hardcoded into various files for drivers/apps

Professional Print & Layout not providing "top tray" paper source choice

Re: PRO-300 IP address hardcoded into various files for drivers/apps

Re: PRO-300 IP address hardcoded into various files for drivers/apps

Re: PRO-300 IP address hardcoded into various files

Re: Professional Print & Layout not providing "top tray" paper source choice