12-17-2024 09:05 PM
Tech: PRO-300 firmware 2.0, MacBook Pro Sequoia 15.2, Professional Print & Layout 1.6.0
Hi all--
Has anyone else encountered the problem of only having "Manual Feed Tray" as their paper source? I've attached a screenshot of the dialog where I'd normally choose top tray or manual feed.
If I print directly from Lightroom Classic, I have no problems using the top tray. (But I really like using PP&L...)
I've rebooted my Mac, restarted my printer, and uninstalled/reinstalled Professional Print & Layout. I've not printed for a few weeks, so I'm not sure what may have changed.
Any ideas?
Thanks!
Chris
Solved! Go to Solution.
12-18-2024 12:02 PM - edited 12-18-2024 12:03 PM
With the help of Canon chat support, I was able to find the source of my problem. The Top Feed selection depends on the paper type selected. I had Baryta Photo Paper as my Media Type, and for whatever reason, the printer doesn't want to use the Top Feed. When I changed to Photo Paper Semi-Gloss, the Top Feed selection became available.
This is the first time I've tried printing with Baryta paper, which is why I've not seen this issue before.
12-18-2024 12:02 PM - edited 12-18-2024 12:03 PM
With the help of Canon chat support, I was able to find the source of my problem. The Top Feed selection depends on the paper type selected. I had Baryta Photo Paper as my Media Type, and for whatever reason, the printer doesn't want to use the Top Feed. When I changed to Photo Paper Semi-Gloss, the Top Feed selection became available.
This is the first time I've tried printing with Baryta paper, which is why I've not seen this issue before.
12/18/2025: New firmware updates are available.
11/20/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
7/17/2025: New firmware updates are available.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.