Hello, I am receiving an error message "The device could not be locked. Check that another application isn't using the device. (-4630)" After discovering the recent software update and dowloading it the error messages multiplied. With the old softwar...
Hello, I had the same Windows 11 update problem as everyone else, and I solved it at first by moving to the CaptureOnTouch 4.14 software. I made sure the settings were exactly the same as what I was using before (which was the 2.8 version of the soft...
Hello all,Recently I have upgraded my workstation to the latest window version 24h2, and have come across an issue where Canon software Captureontouch V5 pro will not recognize my scanner ( Listed above).My scanner connected via usb, is visible when ...
Been trying to set up my RS40 on and off for a few weeks now and am stumped why my photo scans don't look great. I have all driver settings turned OFF (i.e. show me the raw photo scan) but the pictures are seemingly too bright (or a bit saturated)...
I followed the set up instructions from the manual however on Canon IJ Scan Utility Lite whenever I click photo (or any of the options) it only scans and gives me a plain white image instead of the photo in the scanner. Does anyone please have any ad...
When I push the scan button on my scanner, how do I get it to print automatically and not save to download document?
Hello all,I was using my Canon imageFORMULA P-150 on Windows 11 for the last years without problems. However after todays upgrade to 24H2 the Start-Button in the CaptureOnTouch-Software is disabled. Does anyone has an idea?The device manager shows th...
I am running my check scanner on a desktop computer and it was just upgraded to a laptop/docking station set up. Both are running Windows 10. I want to run my scanner with my laptop but can't find a driver for it on the Canon Support site. Can anyone...
When I open my ranger for my check scanner after installing the last two Windows 11 updates (KB5049622) and (KB5050009) it tells me that the transport is dead. After I uninstal both updates and reboot the computer several times the scanner starts to ...
Good afternoon!When I scan a single page on a Canon ImageFormula R40 (inserted with back of page to the feeder and front page upright facing me) it scans the back page only. Should I turn the front of the page into the scanner? Also when scanning a...
Hello all. I need download the Service Mode Program for microfilm scanner MS300, and I cant found in the canon web site. Someone knows how I can get it? Thanks in advance.
My scanner Canon DR-7550C gives me colored lines. What can I do? Colored lines
How does one shut off the auto-sensing of negatives on the canoscan 5600F? I should be able to preview the smaller 110 format and just crop around the smaller frames yet I cant even get to the preview window without the error that the film can't be ...
I am running win 11 on a new surface pro. It just wont recognize this scanner as a scanner. it kind of fought me on my old win10 laptop, but i eventually got that to work. Not now on 11. I currently have DR-C225II_Driver_V.1.1.12005.15001SP4_Window...
Hello, I really need to know if there is an end of service life date for the Canon imageFORMULA DR-G1100? Thanks so much!
