DR-C225 scanner USB connected to a Windows 11 pc, when using the attach to E-mail function it throws "The request was aborted" error. CaptureOnTouch Plug-in for Mail(1.0.5459) is installed. Checked that Outlook is the default App for mail; any sugges...
I have a Canon Microfilm Scanner 300 (M31022) and a Canon Fileprint 250 printer. The two devices seem to be communicating because when I power on the scanner, the printer lights up and makes noises. The scanner works well overall. I am trying to prin...
My company currently uses the P-215 to scan documents and ID cards into our application using a TWAIN scanning interface. Some of our customers also use the CaptureOnTouch software for other purposes. The issue is that every time a user loads an ID ...
Hello, I am attempting to scan objects that are placed in transparent boxes, and are therefore a few millimeters above the window of my LiDE 400. My issue appears to be the same as this unresolved one: https://community.usa.canon.com/t5/Scanners/Cano...
We keep getting the error code J051, Sensor not clean. We have cleaned all sensors multiple times, and turned the scanner off and back on also. I've looked around on the internet and saw a few posts saying that there is an issue with the recessed lig...
Our 7550 was having trouble pulling pages through so I replaced the rollers. Now it won't pull them at all. It starts to, then it sounds like the page is getting stuck on something, possibly the retard rollers, then I get the message that No page was...
My company is looking to buy a "dumb" scanner that has no wifi/bluetooth capabilities and this looks to be a strong contender. The only thing that we have been unable to find documentation on is whether this piece of equipment has non-volatile memor...
Hi there, I recently bought the Canon LiDE 400 scanner as the resolution goes up to 4800. I need the maximum resolution as I want to blow up some antique hand painted artworks which are tiny. I have tried downloading the IJ scan utility software and ...
I'm trying to use the IJ Scan Utility to scan with my lide 120, but nothing happens when I click any of the buttons. I'm able to scan using the Windows built-in scan functionality (Windows Fax & Scan) so the scanner is connected, and I've tried reins...
Just bought the Canoscan LiDE400 and I do understand about changing settings but no matter what I do, it saves everything as a PDF which I dont want or need. This happens regardless of whether I use AUTO or any of the other buttons. I also have an ...
When I push the scan button on my scanner, how do I get it to print automatically and not save to download document?
I have a CanoScan LIDE 400 connected to a MacBook Pro, MacOS Sonoma 14.5. The scanner works just fine for scanning however, periodically the scanner seems to wake up on its own and briefly do either a self calibrate or power on status check, at ...
It used to be that in powering up this scanner (by inserting the USB cable), the software would automatically launch. Now it opens up a folder with the program (D:\Ontouchlite\Ontouch.exe) and I must double click on it to start it. Is there a way t...
I have a CanoScan LiDE 300 and on every scan middle of the scan appears a shadow. I've cleaned the cover and the platen, but there's not much out there on this particular problem. Will you pls suggest me to solve the issue.Thanks.
I'm encountering a problem when scanning multiple items into a single .pdf file—it's scanning from the back page first. I've checked the GUI settings, but I can't find an option to fix this. Interestingly, other scanners in the department don't have ...
