We are using these scanners at a hospital. Every time they scan within the EMR, the image is being triplicated onto a single page. For example, they will scan an insurance card. That image will show up 3 times on a single page (1 image in blue, 1 ima...
I have a Canon 9000F mark II flatbed scanner; attached to a MacBook now running sequoia. The Apple utility Image Capture stopped working with the 9000 with Sonoma and still doesn't work with Sequoia. I've looked for new Mac OS drivers, but upon arriv...
I have a computer running Windows 11 ver 22H2. I download the 9000F MarkII Scanner Driver Ver. 1.02 (Windows) from https://www.usa.canon.com/support/p/canoscan-9000f-mark-ii. Under the "More download info" link it says support for Windows 11 was adde...
I have a CanoScan LIDE 400 connected to a MacBook Pro, MacOS Sonoma 14.5. The scanner works just fine for scanning however, periodically the scanner seems to wake up on its own and briefly do either a self calibrate or power on status check, at ...
For some reason I was forced to re-install the software for the DR-C225II Capture On Touch v5 Pro and lost all my Scanning Shortcuts... is there a file I can save to backup somewhere?
I cannot able to use this scanner on my windows11 laptops and pc's. Please let me know how we can fix it. While trying to open the application it keeps closing. On windows 10 it works very well.
My computer runs Windows 11 and when I connect the scanner it opens the File Explorer windows from where I can run ontouchl.exe. The application starts running but then a window blips and nothing happens. The UI does not open. Any idea how to fix thi...
I'm trying to use the IJ Scan Utility to scan with my lide 120, but nothing happens when I click any of the buttons. I'm able to scan using the Windows built-in scan functionality (Windows Fax & Scan) so the scanner is connected, and I've tried reins...
Hi, I recently buy a Canon RV40 imiger scaner. I installed software and looks everything okay. Bet when I run the App CaptureOntouch to start scan, it always show "Can not find a scanner ,check the power and the cable". My device is showed in the se...
Tried to print a pdf and get this message: "This data cannot be printed on the specified printer. To print, change to a printer supporting this software" I have been using this printer with the lide 120 for a year with no problems
Since I've updated my Mac I cannot delete a page from a scanned file in the imageFORMULA app without the entire window freezing up and going gray. I've downloaded the most recent software from the below link. Can someone please assist? TYIAhttps://so...
I recently bought this scanner and the installation proccess is hung up. Troubleshooting says to wait it out but I've left it running overnight and nothing has happened. OS is Windows 11 Home and all updates are current. I am also logged in as Admin....
When using the CaptureOnTouch program to read images from files, the message "The operation cannot continue. Please check the output settings. [Error: 8FFC020A]" will be printed.This problem occurred when I imported a jpg image file from a file, but ...
Hello, I am receiving an error message "The device could not be locked. Check that another application isn't using the device. (-4630)" After discovering the recent software update and dowloading it the error messages multiplied. With the old softwar...
Hello, I had the same Windows 11 update problem as everyone else, and I solved it at first by moving to the CaptureOnTouch 4.14 software. I made sure the settings were exactly the same as what I was using before (which was the 2.8 version of the soft...
