LIDE 70 scanner with Windows 10 - how to force change from WIA to TWAIN drivers in Paperport11 ?

[Franz47]

For quite some time the LIDE 70 scanner worked well with Windows 10, Paperport 11 and using the TWAIN driver. Recently, I suppose caused by a Windows update, the scanner is attached with the WIA driver. It works, but the WIA Canoscan Lide 70 interface offers less choices than the TWAIN interface. Uninstalling and reinstalling everything, LIDE 70 driver with Win 8 compatitility as suggested in https://answers.microsoft.com/en-us/windows/forum/all/canoscan-lide-70-and-windows-10/440c49e5-3ff2-... or adding the path to the drivers as suggested elsewhere ended up with the WIA driver working with Paperport 11 always. Is there any way to force the TWAIN driver to be used with the scanner and not WIA?

[Stephen]

Thanks for posting!

While our Forum Community members are welcome to chime in, the CanoScan LiDE 70 has been retired, and product support is no longer available. Once a product is retired, new drivers and software development stops, and official Canon support content (troubleshooting articles, user guides, how-to videos, drivers, etc.) can be removed from the Canon website.

To take advantage of Canon's innovative technologies, consider contacting our Canon Upgrade Specialists at 1-866-443-8002.

Have a great day!

[JBVic]

I don't know who the villain is in this scenario, Microsoft or Canon. Perhaps both companies working in cahoots. However, I do know that the old Windows 7 drivers for my Canoscan scanner work just fine in Windows 10 when I use a special program (which will remain unnamed) to access the scanner. Microsoft suddenly decided to stop using Twain drivers and only allow WIA though, so I'm now unable to access my scanner from my favoriter image editing programs. My scanner has special capabilities that Canon for some bizarre reason no longer includes in any of the scanners it sells but then, why should I have to replace a perfectly functioning scanner? And in any event, I will never purchase another Canon product as long as I live. I will also do whatever I can to convince others to avoid Canon products as well. Planned obsolescence has its downsides and angering a customer like me is one of them. I can assure you, by far I'm not the only Canon scanner who is furious at not being able to use my scanner because of artificially imposed regressions in functionality imposed by Microsoft AND Canon.

[alexvinchev]

This is the exact reason I've stopped buying any Canon products. I've trashed an A3 printer due to Windows upgrade, I have to trash now the scanner. I've never considered for example to buy for example Canon DSLRs also due to this reason. How other manufacturer's 15+ year old devices can work with Windows 10, but Canon ones don't?

[JessicaJ]

Especially when, in most cases, the older drivers would by and large just need trivial updates to work in the modern operating systems.

I get that they're old, and that Canon doesn't want to pour buckets of money into driver development for old devices... but why not have a small "legacy device" team that does at least some trivial work to maintain functional drivers, and simply put a big bold disclaimer on the download page, "THESE DRIVERS ARE NOT OFFICIALLY SUPPORTED" (in other words, it's on us if it gets weird/broken/whatever... but at least there's SOMETHING?)

[jcashman]

I have a Canonscan LiDE 70 which worked fine on Windows 10 but there is no driver for Windows 11 so I can no longer use it there.  This built in obsolesce is not right.  Products should be more sustainable than this. Badly done Canon as it is your product and disappointed in Microsoft also for removing driver support

[Franz47]

Hi,

In the meantime I have moved on to Win11 and my Lide60 and Lide70 scanners do work. Don't throw them away. Ido not remember whether it was necessary to do  anything special during the automatic upgrade process. 

[jcashman]

Thank you @Franz47 I did try a number of options with my 2022 Dell XPS13 Laptop which has Windows 11 installed. The USB port seems to be picking up the hardware/physical scanner. But the software cannot connect to it.  I assume the driver is not working or not loading properly.  I will try few more times and see if it can work.  

[JessicaJ]

I was able to get my scanner working in WIA on Windows 11. I don't use the Paperport software so I can't speak as to that functionality, but it's working in Photoshop.

So my LiDE 70 soldiers on, for now. Whenever it finally does give up the ghost, its successor isn't going to be a Canon scanner 😬