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Resolved! CanoScan LiDE 220 - How to clear memory of scan and fax data

In preparing to recycle my CanoScan LiDE 220 scanner, I want to clear any residual scan and/or fax data from its memory. However, I am unable to find instructions on how to do so for this particular device. As far as I can tell, neither the owner's m...

Baltus by Apprentice
  • 5556 Views
  • 6 replies
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Cannot get scanner imageformula R10 to scan

I have been at this two hours. I am a fairly savory tech person. Plugged, unplugged, etc. It's listed in the diver. It's not listed in the Printers and Drivers. Thought I downloaded the newest software. Can anyone help? 

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Canon imageFORMULA RS40 not working with Mac OS 15.1.1

Application installs with no issues but when attempting to open it says that CaptureOnTouch is damaged and cannot be opened.  I see that there are no drivers for Mac OS v15.  Can we expect updated drivers soon or any work around?#imageFORMULA RS40

CanoScan 9950F Glitchy Images

Hi all!Perhaps someone can help me. I bought a lightly used CanoScan 9950 a couple years ago, primarily because of the number of slides or negatives that it can scan at one time. At the time, I was mostly scanning 120 film, but have not used the scan...

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imageFORMULA DR-G2110 driver install error

I am trying to install drivers for our scanner DR-G2110 and keep running into to this install error When I click ignore to install the scanner fails to be discovered. It says it has no driver installed in the device manager.  We are running Window...

scanner error.jpg image (4).png image (3).png
rcorrea by Apprentice
  • 1524 Views
  • 0 replies
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imageFORMULA DR-M260 Windows 11 Error Code=36

I have a DR-M260 scanner that will sometimes give me an error message on Windows 11 that reads. Can't talk to scanner, check cables and power.[Error Code=36]   If I restart the scanner itself, and it will come back and start communicating. I have con...

rwhicker by Apprentice
  • 967 Views
  • 0 replies
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Resolved! Canon LiDE 210 error message 2.179.12 - OS Catalina 10.15.7

I have been using my LiDE 210 scanner with my Mac for quite a few years without any problems, but recently, it has started to display the error message 2.179.12 when I click 'Scan'. For a while, disconnecting then reconnecting the cable worked, but i...

No drivers for MacOS Sequoia for the imageFORMULA R50

Since the update to MacOS Sequoia i have experienced the following issues while using the CaptureOnTouch (for Mac)• Scanner timed out warnings.• No paper in scanner messages when paper is loaded.• Multiple instances where the scanner fails to scan, r...

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RS40 WON'T CONNECT- UNABLE TO INSTALL

Just unpacked the photo scanner an as per the instruction downloaded the software. The installation gets as far as connecting the USB cable (and then turn on scanner) but does not recognize any connection. The port on the PC is fine (tried other devi...

kkloia by Apprentice
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  • 3 replies
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ImageFormula R40 leaving scratches/streaks on scans

I bought this a couple of years ago because I have a ton of old family photos to scan, unfortunately I had health issues which made it impossible to work on this project until now. When I scan photos I am getting lines on the images, pretty much the ...

Image Formula R40 Light Lines in Middle of Scan

R40 Image Formula Windows 10Everything runs fast, scans look great, except one issue.  When scanning sportscards on one side, there is a very noticeable line (almost like a light spot) running down the middle.  If I turn the card over and scan duplex...

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ga5150 by Apprentice
  • 2699 Views
  • 3 replies
  • 0 likes
Getting started

New to the community? Here's some information to help you get acquainted:

Announcements
12/15/2025: New firmware update available for EOS C50 - Version 1.0.1.1

11/20/2025: New firmware updates are available.

EOS R6 Mark III - Version 1.0.1

EOS R3 - Version 2.0.0

EOS R1 - Version 1.2.0

EOS R5 Mark II - Version 1.2.0

EOS R5 - Version 2.2.1

PowerShot G7 X Mark III - Version 1.4.0

PowerShot SX740 HS - Version 1.0.2


10/21/2025: Service Notice: To Users of the Compact Digital Camera PowerShot V1

10/15/2025: New firmware updates are available.

Speedlite EL-5 - Version 1.2.0

Speedlite EL-1 - Version 1.1.0

Speedlite Transmitter ST-E10 - Version 1.2.0


07/28/2025: Notice of Free Repair Service for the Mirrorless Camera EOS R50 (Black)

07/24/2025: New firmware updates are available.


07/23/2025: New firmware updates are available.

EOS R5C - Version 1.1.1.1

EOS C80 - Version 1.0.3.1


7/17/2025: New firmware updates are available.

EOS R7 - Version 1.7.1

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EOS R8 - Version 1.5.0

EOS R50 - Version 1.4.0

Powershot V10 - Version 1.4.0

Powershot V1 - Version 1.1.0

EOS R50V - Version 1.1.1


05/21/2025: New firmware update available for EOS C500 Mark II - Version 1.1.5.1

02/20/2025: New firmware updates are available.

RF70-200mm F2.8 L IS USM Z - Version 1.0.6

RF24-105mm F2.8 L IS USM Z - Version 1.0.9

RF100-300mm F2.8 L IS USM - Version 1.0.8

RF50mm F1.4 L VCM - Version 1.0.2

RF24mm F1.4 L VCM - Version 1.0.3


01/22/2024: Canon Supports Disaster Relief Efforts in California
01/14/2025: Steps to resolve still image problem when using certain SanDisk SD cards with the Canon EOS R5 Mark II