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DR-M160II Windows 11 Power Save

CSCanonUser
Apprentice

I have upgraded to windows 11 computer and since the upgrade I constantly Scanner is not ready. (Power may have been cycled.) Try operation again (-4400).

I have un installed all  the drivers and reinstalled twice.  I have run the registry fixes, I have run Microsoft trouble shooting on the system and nothing works.

It happens after the computer goes into power save mode and then gets woken up.  

#DR-M160II

#Windows 11

1 REPLY 1

CSCanonUser
Apprentice

Additional items.  We are running captureonTouch version 5.3.1024.1128.

We also tried the client mode set to citrix per some suggestions we found but this has not solve the issue.

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