After updating drivers and installing the optional module for OCR;-I've set the area to pick up a 6 digit number to use as part of the filename to save the scan. Testing the detection in the 'area settings/properties' window works every time. Howev...
I just purchased a ImageFORMULA RS40 scanner. I followed the software install directions and all was going well till I turned on the scanner and the CaptureOnTouch software tried to execute. I am running MacOS Sonoma 14.6.1. The error message that wa...
We have several of the Canon Image Formula DR-C225II scanners installed on laptops. After this week's Windows 11 update, the scanners will not work. When you open the Capture On software, it says it can't find the scanner and to check all cables. I h...
Dear Canon Technical Support, I am seeking information about the typical speeds for the KP- 1SM100 galvano motor used in the Canon GALVANO GC-251 system. Specifically, I would like to know the approximate values for the following: - Maximum Marking s...
Hi, I bought a Canon LiDE 400, and found that at 2400dpi it dropped two columns in its scans.I returned it and picked up a Canon LiDE 300, only to find it drops five(!) columns.Intel MBP, VueScan, OSX's builtin scanning software, connected directly t...
The Windows 7/8 CanoScan 4400F driver does not work with Windows 11. IS there some way to create a workaround? Does Canon have solutions like creating print servers, using CUPS? Yje CanoScan 4400F is working flawlessly so I hope there is a way to ...
First time using my new CanoScan 400 but NOT new to scanning with other brands of printer-scanners.After creating a file name in scanner "Settings" for "Photo" and scanning the first photo, I have been unable to delete that file name or subsequent fi...
Can anyone help me to get the driver for Canon DR-2510C scanner? A direct link to the correct scanner driver website would be very helpful. I've looked at several links and download them but they don't seem to work. Maybe they are not the correct dri...
I bought canon lid 400.I cannot scan at 4800x4800 dpi.OS : Windows 10[Personal contact information removed to protect privacy.]
I bought a new CanoScan LiDE 300 from Amazon the other day but can't find any way to register it, although I've spent about an hour trying! First, I was unable to remove the previous one from my list of products. Then, when I finally got to the righ...
Dear,I own a Canon Lide 220 and am happy with it.Suddenly it makes a double pdf document.My method is Canon IJ Scan Utility > Document.My config is Settings > Device > PDF.It makes a B&W document, A4, 300 dpi, called IMG, saved in folder Scanned, Dat...
I just bought a CanoScan Lide 300. Same error message. I even have a screenshot of it. I installed the driver software from the CD/DVD. I uninstalled it and installed it again from Canon Website. I made sure it was the latest version. I went into my ...
I've been scouring past posts and the drivers available for Mac and have hit a wall.I am running MacOS 12.6.3 Monterey, and bought this scanner SPECIFICALLY so I could scan at 2400dpi, like it says on the box.The "IJ Scan Utility Lite" only goes to 6...
Canon LiDE 400 and macOS Sequoia 15.5 Hello, I recently purchased this scanner brand new and though my MacBook Pro detects it, I can't scan anything. I have tried using other platforms like VueScan but then I keep receiving a warning sign to "Make su...
