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Resolved! Canon Scanner DR-M260, TWAIN error 80FF0001

I use a scanner Canon DR-M260 under Windows 11 Pro (21H2) with CaptureOnTouch V4Pro. I have repeatedly the problem that CaptureOnTouch reports an error with the Twain driver: "An error occurred with the Twain driver. [Error: 80FF0001]". In the contro...

Ukko by Apprentice
  • 3 replies

Cannot Register my ImageFORMULA R10

I'm trying to register my ImageFORMULA R10 so that I can get some customer support.  But the R10 is not listed on the Product Registration list (like the R40).  How do I register my device? 

Budge72 by Apprentice
  • 2 replies

Resolved! R40 Scanner / CaptureOnTouch v4 How to Add JPG Option

I've had an R40 for over a year. Recently my PC had to be replaced. When I installed CaptureOnTouch v4 on the old machine, it showed multiple options including .pdf and .jpg options. I installed COTv4 on my new machine using the COT installer downloa...

warpwiz by Apprentice
  • 5 replies

Installing a imageFORMULA P-215II Mobile Document Scanner

We recently purchased several P-215 scanners and are having trouble installing them on newer small form PC's.  They work beautifully on the larger traditional PC's using only the USB cord.  We believe the smaller PC's arent able to deliver the power ...

CanoScan 5600F not showing up in Device Manager

I have a CanoScan 5600F that I haven't used in about 4 years, it's just been sitting in a box.  Never had a problem with it, I only used it to scan slides and photo negatives.  I decided to use my mother's Lenovo desktop (Windows 7 Home Premium) excl...

imageFORMULA DR-M160II ISIS Driver Error Message

Hello everyone, We are installing Scanner DR-160-ii for the user's laptops. Recently, we get the issue "An error has occurred with the ISIS driver. [Error:80FD13A6]. It still works with the DR-160 driver, the previous driver, but it cannot work with ...

lngo by Contributor
  • 12 replies

PopOS and CanoScan Lide 300

I am using Pop!_OS 22.04 LTS. I have downloaded the Linux Drivers for the CanoScan Lide 300 and my system can detect the scanner. However, when I go to scan something I keep getting this error message "Failed to Scan Unable to connect to scanner." If...

qdr by Apprentice
  • 1 replies

Canon R40 Scanner - Just Want to Push the Start Button to Scan

Hi,I have a few of these scanners at my customers sites. They function well. I have one that wants to push the start button and have the document scan and complete the process without having to go to the screen and click the Finish button. I have loo...

imageFORMULA DR-C225 II "Device could not be locked" Message

Ran the regisrty download but still getting the "Device could not be locked - check that6 another app isn't using the device (-4630) Anyone know anything about this?  It is happening to 2 of the 3 scanners we recently got - 

tom74 by Apprentice
  • 3 replies
Getting started

New to the community? Here's some information to help you get acquainted:

08/18/2023: Canon EOS R5 C training series is released.

07/31/2023: New firmware updates are available.

CR-N700 - Version 1.2.0

CR-N500 - Version 1.3.0

CR-N300 - Version 1.3.0

CR-X300 - Version 1.1.0

06/30/2023: New firmware version is available for EOS-R5 C

05/31/2023: New firmware updates are available.

EOS R6 Mark II - Version 1.1.2

EOS R6 - Version 1.8.2

EOS R7 - Version 1.3.1

05/18/2023: New firmware updates are available.

EOS Rebel T100 - Version 1.1.0

EOS Rebel T7 - Version 1.2.0

EOS 5D Mark IV - Version 1.4.0

EOS 6D Mark II - Version 1.2.0

PowerShot Elph 360HS - Version

PowerShot SX420 IS - Version

PowerShot 620 HS - Version

PowerShot SX720 HS - Version

PowerShot G1X Mark III - Version

PowerShot G7X Mark II - Version

PowerShot G9X Mark II - Version


04/20/2023: New firmware version 1.4.1 is available for EOS R3

03/30/2023: New firmware updates are available.

EOS R5 - Version 1.8.1

EOS 1DX Mark III- Version 1.7.1

Speedlite EL-1 - Version 1.0.2

03/30/2023: Product Advisory for EF50 F1.2 L USM

03/30/2023: Product Advisory for EOS R10

02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5