Canon Community

DR-G2140 Data left behind on SD card after factory reset

After performing a factory reset on a DR-G2140 there is residual data data that does not get deleted on the SD card that can be viewed via a hex viewer program. Is the a way to format the SD card and reinstall the firmware so information is not left ...

CanoScan LiDE 400 works with Image Capture but "Cannot Communicate with Scanner"

I just got CanoScan LiDE 400 and connected it to Macbook Pro M3 Max with Sequoia 15.4 and latest 2025 version of IJ Scan Utility Lite 4.1.2 for Mac.  Software sucks.  I attached the scanner and IJ Scan would not recognize the scanner.  I had to manua...

Saving the Documents with ImageFormula R40 scanner

I don't know what I am missing something; how do I save documents to different folders with unique names with the image formula R40? Tried to do what the instructions said and now getting an error of "Could not confirm storage location. Check if path...

Compatability of 9000F MarkII scanner with latest Apple OS

Years ago I started scanning film negatives.  I was interrupted, and only recently got back to the task.The machine said it needed software updating.  I did so, and in the process saw something that I took to mean that the scanner was not compatible ...

Issues with Scanning Quality on Canon ImageFORMULA Scanner – Any Solutions?

Hi everyone,I’ve been using the Canon Image FORMULA scanner for a while now, and I’ve noticed that the scanning quality has started to deteriorate recently. The scans are coming out blurry or with noticeable lines, especially when scanning documents ...

Is there any instruction or document to use Ranger API for imageFORMULA CR-120 Check Scanner?

imageFORMULA DR-C225 II inaccurate download link

When installing the Image-formula Scanner Software upon first purchase, the product comes with a couple of pages of instructions. On these instructions is a weburl to the specific drivers for this model scanner. I'm unsure of the other models but I k...

Software Included with Check Scanners?

Hi, we are looking at purchasing check scanners. All we want to do is scan the checks that we took in for the day. No need for remote deposit or anything like that, only interested in saving the images. Do the Canon check scanners come with software ...

DR-C225 II Image Duplication on Single Page

We are using these scanners at a hospital. Every time they scan within the EMR, the image is being triplicated onto a single page. For example, they will scan an insurance card. That image will show up 3 times on a single page (1 image in blue, 1 ima...

CanoScan 9000F Mark II macOS Sonoma and Sequoia compatibility

I have a Canon 9000F mark II flatbed scanner; attached to a MacBook now running sequoia. The Apple utility Image Capture stopped working with the 9000 with Sonoma and still doesn't work with Sequoia. I've looked for new Mac OS drivers, but upon arriv...

Canon 9000F Mark II Scanner Driver Can't See Scanner

I have a computer running Windows 11 ver 22H2. I download the 9000F MarkII Scanner Driver Ver. 1.02 (Windows) from https://www.usa.canon.com/support/p/canoscan-9000f-mark-ii. Under the "More download info" link it says support for Windows 11 was adde...

CanoScan LIDE 400 with MacOS - Settings to control scanner periodic status checks?

I have a CanoScan LIDE 400 connected to a MacBook Pro,   MacOS  Sonoma 14.5.   The scanner works just fine for scanning however, periodically the scanner seems to wake up on its own and briefly do either a self calibrate or power on status check, at ...

DR-C225 Where are the files to backup the custom settings for "Scanning Shortcuts"?

For some reason I was forced to re-install the software for the DR-C225II Capture On Touch v5 Pro and lost all my Scanning Shortcuts... is there a file I can save to backup somewhere?