I use a scanner Canon DR-M260 under Windows 11 Pro (21H2) with CaptureOnTouch V4Pro. I have repeatedly the problem that CaptureOnTouch reports an error with the Twain driver: "An error occurred with the Twain driver. [Error: 80FF0001]". In the contro...
I'm trying to register my ImageFORMULA R10 so that I can get some customer support. But the R10 is not listed on the Product Registration list (like the R40). How do I register my device?
I just upgraded from my old ImageFormula DR-125 scanner to the newer ImageFormula R50, and I absolutely LOVE it. It's FAST!!! I have a serious problem with the new Capture On Touch software, though. I can't find a way to tell it to ASK ME EVERY TIME ...
I've had an R40 for over a year. Recently my PC had to be replaced. When I installed CaptureOnTouch v4 on the old machine, it showed multiple options including .pdf and .jpg options. I installed COTv4 on my new machine using the COT installer downloa...
We recently purchased several P-215 scanners and are having trouble installing them on newer small form PC's. They work beautifully on the larger traditional PC's using only the USB cord. We believe the smaller PC's arent able to deliver the power ...
I have a CanoScan 5600F that I haven't used in about 4 years, it's just been sitting in a box. Never had a problem with it, I only used it to scan slides and photo negatives. I decided to use my mother's Lenovo desktop (Windows 7 Home Premium) excl...
Hello everyone, We are installing Scanner DR-160-ii for the user's laptops. Recently, we get the issue "An error has occurred with the ISIS driver. [Error:80FD13A6]. It still works with the DR-160 driver, the previous driver, but it cannot work with ...
25.9.220940amcame to adding canon software to computer, (to my lenovo computer), so i could use scanner. it's an excellent scanner - no idea why you deem it unfit for purpose - but external disc drive does not now acknowledge the software or the devi...
I am using Pop!_OS 22.04 LTS. I have downloaded the Linux Drivers for the CanoScan Lide 300 and my system can detect the scanner. However, when I go to scan something I keep getting this error message "Failed to Scan Unable to connect to scanner." If...
How do I connect CanoScan LiDE 400 to MacBook Air? The cable endings provided do not fit
Formula dr-c230 and getting the following message scanner not ready (power may have been cycled) try operation again. (-4400)
Hi,I have a few of these scanners at my customers sites. They function well. I have one that wants to push the start button and have the document scan and complete the process without having to go to the screen and click the Finish button. I have loo...
Hi There! Got this most frustrating message when trying to scan using the above-referenced scanner. Using Windows 11 on Surface Pro 7. Actual message is:Scanner is not ready.(power may have been cycled.) try operation again.(-4400) How to fix:1. Open...
I just received my new CanoScan LiDE 400 tonight. It installed with no problems, turned on with no problems...but now I'm constantly getting the error message "Cannot communicate with scanner for these reasons: -Scanner is turned off.-USB Cable is di...
Ran the regisrty download but still getting the "Device could not be locked - check that6 another app isn't using the device (-4630) Anyone know anything about this? It is happening to 2 of the 3 scanners we recently got -
