Hello, we replaced a new set of rollers, but the problem was not solved, it still does not take paper...The process starts, the upper rollers rotate normaly, it lifts the paper, but does not launch it inside, I am attaching a video, thanks for you he...
It seems there is no driver available to connect my Canon scanner (CanoScan LiDE 25) with Windows 11.Would the driver for Windows 7 maybe work?Is there a way to get around this problem? It is a very nice scanner.
On Canon's support page for the 8800F scanner, there are downloads for the Navigator and the driver and menu. However, downloading those on W-11 and installing them just gives a message that the driver needs to be installed. So, the installer is ap...
Ever since I updated to Windows 11, version 24H2, I get the following error message. It used to work fine before the Windows update, and it still works find on my Mac. So, it cannot be a cable or connection problem. Please help.
Hi! We have tried install on two Macs to begin using our scanner (Image Formula R30) and every time we get "Internal error" messages. Please help!Thank you, Hollin
Hi, Couple of days ago I bought a new Canoscan 9000F MKII. My OS is Windows 10 Pro. After set up, I started scanning and the auto button scanned the photo, and thereafter the My Image Garden popped up. So far so good. But this morning the auto scan b...
Hello, the USB cable that comes with the scanner is too short. Can I replace it with this cable?[Replaced link with screenshot to facilitate conversation]
New scannor coming error code 2,156,33
I have a imageformula RS40 that's not connecting for me. I'm getting a "cannot find scanner check the power and cable" message.- I checked the device manager, drivers are up to date and appear to be connected. - Made sure the USB cable is connected, ...
My CanoScan LiDE 400 has recently started to scan color images (CD album covers specifically) with horizontal banding, that seem to have a slight reddish cast to them.Has anyone seen this? Is there a fix? My drivers are up to date.You can see how obv...
Where can I find updated web announcements for this issue? To Users of the imageFORMULA CR-Series Check ScannersThank you for using Canon products.An issue has been detected that impacts the imageFORMULA CR-Series Check Scanners when Microsoft’s Win...
My scanner issues an error message stating that the shipping lock is on. It isn't, but I try to clear the alleged problem by pushing the slide to the locked position, then back to the open position. I then reset the scanner and it works for a while, ...
I have the older Canoscan9000F scanner which is in excellent condition, however I have not used it for a while. I recently found some negatives I would like to scan. There doesn't appear to be software available from Canon now to do this but I seem t...
We have a Canon DR-2110 scanner that is about two years old. The scanner is showing an error message on the screen intermittently. The error says: HARDWARE ERROR #E032 Is there something I can do here to resolve that, or do we need to schedule a serv...
Followed all directions for installing and can not get it to work. Error message is: On Clicking on Captureontouch on software appls get "Cannot Find Scanner". Check of installed hardware shows it is installed and working. Help ?? Thanks Dave
