If I set up the scanner, open Utilities and click on Scan, I get the message, 'Release the lock switch, detach the USB cable and reconnect. Scanner driver will be closed'. However, the lock switch is already released.I try locking it, then releasing...
Hello,My company just bought a Canon imageFormula DR-G2110 with the CaptureOnTouch V4 Pro application, and I am trying to setup the barcode separation for the device.I was able to have the scanner recognize the Code39 barcode and add it to the name o...
after dowloading the installer, the microsoft system says the app is not compatible. i do not even know what driver or what microsoft app to go to in the Microsoft store. what do i need to do to proceed?
I just set up the scanner. When I press the buttons on the scanner or use the lj scan utility nothing happens. If I access the scanner through Windows Settings screens the scanner works and scans a document and saves it. When I use my scanner softw...
So ive gotten a few scans from someone who uses a Lide220 scanner. The ppi of the image reads 4800, but the scan im told is 2400. The user says its a software bug in the scanner software. How I suppose to see the correct resolution? Attached is t...
Have tried restarting and running as admin. Also tried turning off the WIA service. Same error.
Just bought a new Lide 400 after reading recommendations on line. I loved my old Canon scanner but it won't work with new Windows, etc. I bought this at Wal Mart for $90. First think you notice is that is small, very small, much smaller than my ...
My mac pro not able to find my canoscan 9000f even with latest drivers installed. What is wrong here?
I have a Canoscan 9000F Mark II. I'm trying to get the scanner buttons to work with it -- particularly the COPY button. I've installed all available Canon software for Windows 7 (x64) for this scanner. When I hit the COPY button, I get this dialog...
Granted this is an old model. Using on Windows 10 and have been scanning at 1200 dpi for years. I used to “import” the scan through Photoshop Elements and could control all the settings I needed but with a newer version of Elements, it stopped work...
Windows operating system 11 Pro. Canon ImageFormula P215II. Was working off and on and now when its plugged in the following pops up...Can't locate device, check cable and power -4536Same cables, connected correctly. Previously working, nothing chang...
I love the Canon 9000F scanner, I need to reinstall the software to D drive but it only wants to install on C drive which is full. Advice?
Hello,I am currently running into an issue, where my user is trying to scan multiple pages from the "ImageCapture" application, but inconsistent crashes/not loading modules after performing a single scan job.When the user launches the program, they c...
My computer runs Windows 11 and when I connect the scanner it opens the File Explorer windows from where I can run ontouchl.exe. The application starts running but then a window blips and nothing happens. The UI does not open. Any idea how to fix thi...
Has anyone found a way to scan tissue paper patterns into the Canon wide format scanner? If so, how did you get the paper to feed without destroying the original?
