dr-c225 pulls all pages at once

[HBLDDS]

My DR-C225 scanner started pulling all the pages at once, and then the software warns me of the error.  I have tried cleaning the rollers, but nothing helps.

[ArthurJ]

Hi,

Since cleaning the rollers did not resolve the issue, Please call our support team at1-800-423-2366 Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays. 

We look forward to hearing from you.