02-29-2024 10:09 AM
My DR-C225 scanner started pulling all the pages at once, and then the software warns me of the error. I have tried cleaning the rollers, but nothing helps.
03-13-2024 12:33 PM
Hi,
Since cleaning the rollers did not resolve the issue, Please call our support team at1-800-423-2366 Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays.
We look forward to hearing from you.
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.