02-29-2024 10:09 AM
My DR-C225 scanner started pulling all the pages at once, and then the software warns me of the error. I have tried cleaning the rollers, but nothing helps.
03-13-2024 12:33 PM
Hi,
Since cleaning the rollers did not resolve the issue, Please call our support team at1-800-423-2366 Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays.
We look forward to hearing from you.
02/20/2025: New firmware updates are available.
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